This is a Trip Report from the Upper Class cabin
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
Unfortunately there was no call so we made our way down around 30 minutes to push back to find boarding in full swing but were able to navigate the crowd to the priority lane and were soon boarding. Seeing who the flight supervisor was we knew we were in for a good flight as she had looked after the upper class cabin on our trip to Orlando last November and she and her fellow crew did not disappoint. The initial drinks run was served quickly followed by a second. Push back was around ten minutes late and before long we were airborn the seatbelt light was turned off and it was time to take requests for lunch. We all opted for the soup followed by the steak which was cooked perfectly with cheesecake to finish.
A couple of films and what was a smooth flight was passing us all too quickly with the attentive crew constantly looking after passengers, topping up drinks and providing an exemplary service.
Sandwiches and afternoon tea were served but we opted for the burgers which were very good. It was then that VA showed why they are in my opinion a cut above the rest. First the First Officer came down from the cockpit and introduced himself to my seven year old son who proceeded to have a ten minute chat with him about his love of planes before having his picture taken with the First Officer. He then returned ten minutes later with the captains hat and my son sat at the bar with the hat on and all the cabin crew for another picture. This really made his day and will be something he will never forget. On landing the captain then welcomed everyone to Las Vegas and his special guest and named my son which was brilliant. The flight was over far too quick and in leaving we thanked the crew for a great experience and when I return an email will be winging its way to Crawley Towers.
From here it has been a drive to LA after 3 days in Vegas with a week of Disney and Universal before a Virgin America flight across to Orlando for five days as there is no direct flight back from this side to Manchester now the summer schedules are over. Looking forward to the return and hoping the crew match the excellent service of the ones going out!