This is a Trip Report from the Premium Economy cabin
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
Although I am only silver and we were flying PE we were called over to an UC checkin desk to check in and were given priority security access, so checked in and through security with no delays.
The flight boarded on time but we were then delayed by a passenger being offloaded, with the police outside and the cabin are being searched for any bags left behind, so he must have been a naughty boy!
We had the "I'm going to recline immediately the seat belt sign goes off" passenger in front of us but since we were in 25H/K at the back of the cabin we could also recline so it wasn't an issue. Strangely after he had put his seat upright for meal service he didn't recline again. so we had plenty of room.
Food and drinks were served promptly but my pre-ordered birthday surprise bottle of champagne for my OH's birthday didn't materialise until I had spoken to 3 different crew members, then when we finally got it (and the surprise had been ruined) there was no message. The FSM took it up and investigated, but apparently the message hadn't been passed from HQ to the flight crew, hence why I marked down Ground Staff. Email to Crawley Towers on its way, but yet to receive a response.
The rest of the flight went smoothly and we had to wait for a gate (despite there only being one other plane on the tarmac at BGI!) for about 15 mins. We still beat the BA and other flights in, so it was a breeze getting through immigration. Bags arrived very promptly and we were in a taxi within about 30-40 mins of landing.