This is a Trip Report from the Upper Class cabin
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
Boarding was called at 4pm for 5pm flight, and I used the Priority Boarding gate and straight onto the plane in 1K in A330-300. Got settled in quick and ready for take-off. Once in the sky, the CC came round and said there were no amenity kits on this flight as they were trailling something new. She produced a box of amenity items and asked me to choose from them, then I was handed a feedback card to rate the experience. I did not rate it well as I found it intrusive and would rather just be given the bag with items inside.
I ordered chicken for mains and cheese board for dessert, really delicious, along with the French red to wash it all down
After dinner service ended, the lights were dimmed and most UC passengers converted their seat to bed mode. There was a slight issue where the lady sitting opposite me was clearly CC on holiday as she invited one of them over to sit and chat/ laugh really loudly at her seat. Eventually one of the CC saw me giving them dirty looks and called the other member of staff away. Sorry but the bar area is for chatting, especially when your fellow passengers are all clearly getting ready to sleep!
Apart from that it was smooth sailing. There was always CC at the bar area ready to hand out drinks/ snacks/ extra amenities. Morning arrived and breky was served, didn't get a pic of this as I was too hungry and so I forgot. After landing early, we had to hold on the runway as our stand was not ready yet so we hung about for 20mins.Then finally disembarked to get to the jam-packed e-passport machines and onto belts 1 and 2 to collect bags. This was really badly done as both conveyors were populated with bags from all classes so UC was mixed with Economy and meant I had to wait a long time scanning 2 belts before finally getting my bag and heading home.