Here's a little glimpse into the malaise that appears to be affecting bmi.
As you know I have booked flights to Belfast City with them in February.
You can now prebook lounge access with your ticket (but if you want to add it later, you have to jump through through rings, and even that's no guarantee.)
The confirmation email includes information about your destination and covers different categories. Here's the categories and the information you get when you click on the link:
Destination Guide
Belfast City, United Kingdom
The port city of Belfast is one of Europe's most up and coming destinations with a vibrant new fashion, design and restaurant scene, as well as a wealth of cultural attractions.
Overview
404 Page Not Found - bmi
The page you have requested can not be found.
Either the page is not available or the URL you entered is wrong.
Fastfacts
404 Page Not Found - bmi
The page you have requested can not be found.
Either the page is not available or the URL you entered is wrong.
Arrive
404 Page Not Found - bmi
The page you have requested can not be found.
Either the page is not available or the URL you entered is wrong.
See
404 Page Not Found - bmi
The page you have requested can not be found.
Either the page is not available or the URL you entered is wrong.
Eat
404 Page Not Found - bmi
The page you have requested can not be found.
Either the page is not available or the URL you entered is wrong.
Sleep
404 Page Not Found - bmi
The page you have requested can not be found.
Either the page is not available or the URL you entered is wrong.
Connect
404 Page Not Found - bmi
The page you have requested can not be found.
Either the page is not available or the URL you entered is wrong.
Pretty rubbish, and at least two of the above are revenue streams - "arrive" could link to transfer services and "sleep" to a hotel booking website. Which airlines earn £££s from.
Now that's not all. Their wesbite has a snazzy Destination Guide, which actually has the same topics as the ones in the email.
For example:
Overview - has the little summary above.
Fast Facts - currency info, voltage etc. so far so good.
Arrive: Flights to Belfast arrive at Belfast International Airport. The Airport Express 300 bus service (£6) runs 24 hours a day, departing around every ten minutes, with a 30-40 minute journey time into Belfast city centre. Taxis (£25) are available outside the arrivals hall.
This is completely wrong!! Belfast has two airports, and bmi moved to Belfast City Airport in ... wait for it... 2001
See: The Belfast Wheel - this was temporary and was dismantled in 2010.
Sleep: Three hotels suggested, two of the links take you to Old Bookmark
Unfortunately, we can't handle your request. We apologise for the inconvenience. while one takes you to a booking site.
I emailed bmi about their Belfast City error on Friday. The error has not been rectified.
This seems like an airline asleep.
As you know I have booked flights to Belfast City with them in February.
You can now prebook lounge access with your ticket (but if you want to add it later, you have to jump through through rings, and even that's no guarantee.)
The confirmation email includes information about your destination and covers different categories. Here's the categories and the information you get when you click on the link:
Destination Guide
Belfast City, United Kingdom
The port city of Belfast is one of Europe's most up and coming destinations with a vibrant new fashion, design and restaurant scene, as well as a wealth of cultural attractions.
Overview
404 Page Not Found - bmi
The page you have requested can not be found.
Either the page is not available or the URL you entered is wrong.
Fastfacts
404 Page Not Found - bmi
The page you have requested can not be found.
Either the page is not available or the URL you entered is wrong.
Arrive
404 Page Not Found - bmi
The page you have requested can not be found.
Either the page is not available or the URL you entered is wrong.
See
404 Page Not Found - bmi
The page you have requested can not be found.
Either the page is not available or the URL you entered is wrong.
Eat
404 Page Not Found - bmi
The page you have requested can not be found.
Either the page is not available or the URL you entered is wrong.
Sleep
404 Page Not Found - bmi
The page you have requested can not be found.
Either the page is not available or the URL you entered is wrong.
Connect
404 Page Not Found - bmi
The page you have requested can not be found.
Either the page is not available or the URL you entered is wrong.
Pretty rubbish, and at least two of the above are revenue streams - "arrive" could link to transfer services and "sleep" to a hotel booking website. Which airlines earn £££s from.
Now that's not all. Their wesbite has a snazzy Destination Guide, which actually has the same topics as the ones in the email.
For example:
Overview - has the little summary above.
Fast Facts - currency info, voltage etc. so far so good.
Arrive: Flights to Belfast arrive at Belfast International Airport. The Airport Express 300 bus service (£6) runs 24 hours a day, departing around every ten minutes, with a 30-40 minute journey time into Belfast city centre. Taxis (£25) are available outside the arrivals hall.
This is completely wrong!! Belfast has two airports, and bmi moved to Belfast City Airport in ... wait for it... 2001
See: The Belfast Wheel - this was temporary and was dismantled in 2010.
Sleep: Three hotels suggested, two of the links take you to Old Bookmark
Unfortunately, we can't handle your request. We apologise for the inconvenience. while one takes you to a booking site.
I emailed bmi about their Belfast City error on Friday. The error has not been rectified.
This seems like an airline asleep.