Check in

I have just tried to check in online, filled in all the boxes, pressed submit then,
" Unfortunately we are unable to check you into this flight at this time. Please go to the airport to check in at least two hours before your scheduled departure"

Flight time is 21.25 (Tues 2 Nov) and I checked in just after. Should I try again or just wait until tomorrow?

Anna

Try again, as the website has been having issues lately (and also might be something to do with the recent clock change)... Also, and I don't mean this to sound patronising at all, but also make sure you're entering your name exactly as it appears on your ticket..

TAlso, and I don't mean this to sound patronising at all, but also make sure you're entering your name exactly as it appears on your ticket..

Yes indeed, I had this issue two years ago - for some reason first name and middle name were run together, (nospaces) and on online check-in I put the space back. BOINK!

TAlso, and I don't mean this to sound patronising at all, but also make sure you're entering your name exactly as it appears on your ticket..

Yes indeed, I had this issue two years ago - for some reason first name and middle name were run together, (nospaces) and on online check-in I put the space back. BOINK!

Indeed, on all tickets any middle names that are entered will be "attached" to the First name, as the tickets can't contain spaces in names. Same goes for any double-barrelled names, they will be combined into one long word as a surname.

I had a similar issue with my booking for later this month with Swiss. Although I entered first and middle name seperatly into Expedia by the time it got to Swiss they were merged and I had to enter them as merged to get access to the booking on the Swiss website.

I sent them an email thinking it was an error - imaging all sorts of problems at check-in and US immegration - but they said it was fine.

I had another go and checked in ok and hubby.
Could have been finger trouble!!
Thank you all for your responses.

Anna

Also, if you're checking in more than one person, the VS site gets very wobbly!

But, glad to see you're checked in y) .

Oh thank you for that info, I would have had the same problem doing on-line check-in but now I know the above hopefully it will be ok when I come to do it. y)