I thought I was the lucky holder of 4 Red select vouchers until I recently tried to use them to fly to Florida next year.
Cruise booked, deposit paid to secure the best price just the flight to go, easy I thought. Stayed in regular contact with Customer Services so we didn't miss the date when the flights were released and on the first day we rang ready to book - to be told there was no chance, ring again....and again and again.
We've just been told no red voucher tickets have been released.
Does anybody have any experience of this? I appreciate Easter is a busy time but honestly thought we'd be able to book when we wanted, given the voucher is there to compensate us for somthing Virgin got wrong in the first place!
Cruise booked, deposit paid to secure the best price just the flight to go, easy I thought. Stayed in regular contact with Customer Services so we didn't miss the date when the flights were released and on the first day we rang ready to book - to be told there was no chance, ring again....and again and again.
We've just been told no red voucher tickets have been released.
Does anybody have any experience of this? I appreciate Easter is a busy time but honestly thought we'd be able to book when we wanted, given the voucher is there to compensate us for somthing Virgin got wrong in the first place!