This is the main V-Flyer Forum for general discussion of everything related to flying with Virgin-branded travel companies.
#775454 by samfarmer
16 Apr 2011, 22:35
I flew BMI Ed to Lon rtn this week and added my flying club mem # to the booking. Anyone know how long it normally takes to show up on the flying club account?

Cheers,

Sam
#775459 by Nottingham Nick
16 Apr 2011, 22:46
Partner miles are notoriously slow to post, and often they don't appear at all.

Make sure you save your boarding stub and paperwork, as you may have to send them to VS. If the points don;t appear in a month or so, use the 'claim missing partner miles' in the Flying Club section of the VS website.

Nick
#775468 by samfarmer
16 Apr 2011, 23:06
cheers - although I only have a text message boarding pass... but I'm sure some of the email paperwork will work.

s
#775495 by slinky09
17 Apr 2011, 07:52
Nottingham Nick wrote:Partner miles are notoriously slow to post, and often they don't appear at all.


Whereas I generally agree with Nick, schizophrenically they can sometime appear very quickly. Hilton for example seems to have their postings working, as does Amex - Amex happens almost in real time.
#775557 by MrT
17 Apr 2011, 16:55
Amex MR transfers post very switly IME but I am still waiting for three lots of Hilton miles from the last two weeks!
#782353 by RyanJW
13 Jun 2011, 16:22
Just want to add that I'm still waiting for my Priority Club Miles to be posted. I've converted around 50,000 PC Points into 10,000 miles 6 weeks ago and I'm still waiting.

I got an interesting explanation from the call centre that the vouchers gets transferred from the partner to FC on a CD who then have their database marketing team convert the data in to something useful. After all that, they are then add your your account.

It's a colourful description of what can only be described as poor execution in this day and age of technology.
#782356 by Alex V
13 Jun 2011, 16:33
MrT wrote:Amex MR transfers post very switly IME but I am still waiting for three lots of Hilton miles from the last two weeks!


My hilton points were transferred to my ff acount recently and took approx 3 weeks to turn up, whereas my mr points were instant.

cheers

alex
#782362 by ratechaser
13 Jun 2011, 17:13
I did a return with BMI to belfast recently and the outbound miles turned up very quickly, but the inbound have not shown up at all. If it were more than 150 at stake, I'd probably go hunting for paperwork, but frankly it's not worth the time and effort!

RC
#782365 by Frenchy78
13 Jun 2011, 18:05
American Express UK have a "real-time" interface with Virgin so MR points transfers *should* be instant.

They don't have real-time interfaces with Hilton however, so they take longer to send across.
Virgin Atlantic

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