I have booked a trip to Antigua with my 11 year old daughter and her school friend for December. All travelling Economy this time, which will be a shock to the system, but the best choice for us this time. Have booked through Virgin Holidays, by phone to get Frequent Virgin discount - have done this before with no problem.
Problem is that the names on the booking (incorrect reference given, so it has taken me a while to track down) show first and middle name combined. Whilst these do appear on our passport, they are not together there, and my daughter has a second middle name which does not appear on the ticket booking.
Furthermore, when I try to book her a child's meal - it does not come up in the list of options. In the past, I think that her age has also appeared on the booking, not sure why it doesn't this time.
We have booked VH many times before, and I also book all our own flights online, too, and this seems different this time. Any ideas?
I have to add the friend to the booking now and I am wondering whether it will all get changed at this stage anyway?
Problem is that the names on the booking (incorrect reference given, so it has taken me a while to track down) show first and middle name combined. Whilst these do appear on our passport, they are not together there, and my daughter has a second middle name which does not appear on the ticket booking.
Furthermore, when I try to book her a child's meal - it does not come up in the list of options. In the past, I think that her age has also appeared on the booking, not sure why it doesn't this time.
We have booked VH many times before, and I also book all our own flights online, too, and this seems different this time. Any ideas?
I have to add the friend to the booking now and I am wondering whether it will all get changed at this stage anyway?