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#857740 by McCoy
19 Sep 2013, 11:02
This must be a new change... is it VS alone? EDI alone?

Went to SSCI machine this morning, before an EDI-LHR (no onward connection) and the first thing the machine asks for is your passport.. With no option to skip/cancel/alternative.

Previously it asked for your booking reference and/or credit card.

Result was queueing for manned check-in desk, despite having hand luggage only.

Will print at home next time, obviously, but surely this is an odd move by whoever is responsible?
#858151 by McCoy
23 Sep 2013, 18:15
UPDATE.

Contacted the airport, to investigate further.

Turns out it was a gremlin in the system...
There is no change in policy, and the machines have been returned to their rightful state, of accepting booking reference numbers..

8D

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