Cabin crew on VS301 today

Just flew back into London on VS301 from Dehli after a very long business trip to India. I have to say I'm normally have a lot of time for the virgin cabin crew but not today.

Sat in my upper class suite I could hear them really slagging off virgin atlantic and saying they were going to get new jobs as the were bored of serving overpaid passengers! They then went on to moan about India generally before saying they were glad the Mumbai route was being pulled next year!!

Think I should write to Virgin as some the passengers didn't look impressed!

Nick

That's not good.

I'm sure they'd be much happier at Ryanair, flogging scratchcards to drunk stag parties and cleaning up sick during the 25 minute turnarounds.

:0

Just flew back into London on VS301 from Dehli after a very long business trip to India. I have to say I'm normally have a lot of time for the virgin cabin crew but not today.

Sat in my upper class suite I could hear them really slagging off virgin atlantic and saying they were going to get new jobs as the were bored of serving overpaid passengers! They then went on to moan about India generally before saying they were glad the Mumbai route was being pulled next year!!

Think I should write to Virgin as some the passengers didn't look impressed!

Nick

You know the exact flight date, and therefore Virgin know the crew. If crew are so unhappy, then they should leave, and if they need the money, like many of us do, then just suck it up, not everyone gets to work in their ideal job. Send that letter to Crawley and i hope that the staff are reprimanded as appropriate.

On a aside have I missed a thread here. Mumbai being cancelled - it's had mad loads midweek ex-mumbai last 2 trips I've been on, couldn't fit an extra pax on.

I was planning to use it 3 times a year, if cancelled it'll be onto the dark side for me - it's a key route to me getting gold and staying gold.

That's not good.

I'm sure they'd be much happier at Ryanair, flogging scratchcards to drunk stag parties and cleaning up sick during the 25 minute turnarounds.

Oh yes, because VA and Ryanair are soooooooooooooo different, aren't they - or are they? Like Ryanair, VA have to peddle their over-priced tat from trolleys up and down the aisles, so in that respect I reckon they are more alike than disalike. Indeed VA have now joined the race to the lowest by introducing that wonderful no-frills "extra" - fees for seat selection!!

At least Ryanair are upfront about being no-frills whereas VA are heading that way by stealth, while still arrogantly telling us they're flying in the face of ordinary...

Wow, what a contrast to my experience. I have just posted a trip report for the same flight on Monday 16th. The air crew on my flight were excellent and I give them 5 stars and will be writing a note of thanks.

You shouldn't need to write to VA - If they have any business sense, and with their current problems they should be monitoring this forum carefully, they have enough information to take appropriate action.
At least staff with this kind of attitude should not be fronting premium or UC pax(or any for that matter), surely you use your best staff for front of house....don't you.
I will be taking my first UC flight soon after many PE years - I will no doubt write a TR, and if I don't consider it worth the extra I'll say so. Around 1k potential customers will probably read that.
With modern technology there is no hiding place for poor service, and those that provide it will quickly find out.

That is a downer, like you the crew are often for me the shiny point of the VS experience. Do write that letter, VS needs to know and they do get through to crew management (I know).

What a disappointing flight. And a negative experience often takes longer to forget than a positive one......

What a disappointing flight. And a negative experience often takes longer to forget than a positive one......

Yes I agree that's a shame
On our recent flight our crew were fantastic
When my wife thought she had lost her iPod two of the CC came with torches and practically dismantled the seat to look for it for her. They were amazing. We will definitely be writing to Crawley towers to say a huge thank you to them.