Incorrect VX Flying Club miles/TP's

[mitchja]

Just noticed, my recent VX flight earnings have been posted to my FC account already, though they are incorrect for some reason.

I booked and paid for First Class return, but have only ended up with:

19 Jul 2014 Virgin America, SFO-LAS Main Cabin 207 1
21 Jul 2014 Virgin America, LAS-SFO Main Cabin Select 414 1

No idea how FC managed that. Has this happened to any one else?

I've raised this with VS via Twitter so shall see what happens

Bizarre. Presumably VX has fed through the wrong info.

I'd try filing a missing miles claim online. Have you kept your boarding cards?

[mitchja]

Yes, I've kept everything. VX seem one of the few airlines not using PassBook now, which I find odd

VX seem one of the few airlines not using PassBook now, which I find odd

Yeah they don't seem to have an iPhone app either. Does seem oddly not in-keeping with their otherwise 'cool' image!