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#902715 by alexr
07 May 2015, 06:50
I regularly upgrade into G from whichever Y fare work was willing/able to buy when we booked.

I've just upgraded the return segment (only) of an SFO->LHR trip. For this, VS has just charged me $330. Last month, the same upgrade for the same single segment was £130.

What changed? I've been doing these upgrades for years and I don't recall ever paying near that much for a single segment.
#902727 by tontybear
07 May 2015, 10:26
To clarify you are upgrading from Econony to upper an ex-UK flight?

In which case approx £70 of the extra cost will be the additional APD due for a premium cabin.

If its the ex-SFO leg then no additional UK tax will be payable and it will all be down to VS what the fees are as I think the U.S. taxes and airport fees are the same no matter the cabin class flown.
#902806 by alexr
08 May 2015, 22:28
Yes, it's the ex-LHR leg.

You're saying that APD changed? I'm seeing changes on http://en.wikipedia.org/wiki/Air_Passenger_Duty starting from April 1.

If I read that page right, for this flight, it would seem that APD should have decreased.

Also, my last £130 upgrade flight was after April 1.

Sadly the VS customer service phone people can't provide a break down or any kind of clue on this.
#902807 by tontybear
08 May 2015, 22:46
APD to the US is Band B and has always been Band B. It was APD on Band C & D that was reduced (and the bands abolished)

Bands are / were based on the distance from London to the national capital. So for the US it's the distance to DC that matters not SFO.

You originally paid approx £70 APD as part of your original economy booking.

When you upgraded you needed to pay another £70 to bring it up to premium cabin rate.

Anything else in the extra charge will be VS fees etc
#902809 by alexr
09 May 2015, 02:09
OK, so that's consistent with earlier flights. Thanks for clarifying that we're talking about APD band B.

I have in front of me an upgrade receipt with a breakdown:

GBP £0.00
GB £69.00
YQ £61.00

GBP £130.00

From this I infer that the "GB" row is the APD. So after April 1, it should have increased to £71 for this upgrade. However, I flew in April and performed this very upgrade and paid £130.

What I'm still struggling with is why what was £130 is now $330 here in May. The delta from £69 to £71 doesn't explain it.
#902832 by tontybear
09 May 2015, 11:33
alexr wrote:OK, so that's consistent with earlier flights. Thanks for clarifying that we're talking about APD band B.

I have in front of me an upgrade receipt with a breakdown:

GBP £0.00
GB £69.00
YQ £61.00

GBP £130.00

From this I infer that the "GB" row is the APD. So after April 1, it should have increased to £71 for this upgrade. However, I flew in April and performed this very upgrade and paid £130.

What I'm still struggling with is why what was £130 is now $330 here in May. The delta from £69 to £71 doesn't explain it.


Yes the 'GB' is the APD and the 'YQ' is the VS fuel surcharge.


You really need to get a proper fare breakdown from VS to explain the difference. Part of it will be the changing exchange rate.

Perhap VS applied a change fee this time but not before?

As to being charged only £69 instead of £71 for the APD I can only think that somehow VS haven't updated the bit of software that works out fare differences etc


Eggtastico - the changes in the APD bands and rates (unlike the elimination of APD for under 12's) were announced well over a year ago so should have already been included in fares.
#902892 by alexr
10 May 2015, 00:07
I've just upgraded the SFO->LHR segment at $92.91, which is merely an exchange rate delta from the $93 I've paid last month.

That means the delta here is either APD or a change fee as suggested.

I'll get to the bottom of this soon enough. :-)
#902905 by joeyc
10 May 2015, 08:33
Hi alexr, which fare bucket were you originally booked into? If a non upgradeable one, then the increase you are seeing may be due to a fare correction to get you into an upgradeable fare bucket.

Just a thought 8D

tontybear wrote: Part of it will be the changing exchange rate.

Perhap VS applied a change fee this time but not before?


You are charged in local currency tonty so there shouldn't be a currency change fee. There also hasn't been that dramatic a shift in the £-$ exchange rate.

It has got to either be an error made by the checkin staff or a fare correction as I have said above.
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