markyl wrote:Is this really a novelty, if Gatwick Manned all the available desks that would help alleviate 90% of the problem.
I have arrived at Gatwick North to queues outside the customs hall to find only a handful of desks manned - its not as if they didn't know the planes were going to land at that time !
Just looks like another Gatwick cash cow to me.
The airport is NOT responsible for staffing the immigration / customs points that is down to the Border Force and the Home Office who control their (reducing) budget.
It's the same as LHR and all other ports of entry / exit to the country.
LGW will be getting very little (if any ) of the fee - it goes to Border Force to pay for the immigration staff which will be over and above the existing staff levels.
At LHR T3 and T5 where there is fast track for some passengers the service is paid for by the airlines and Border Force have the fee listed in some of their 'cost per service' documents. It's something like £3.50 per passenger though BA pay a fixed hourly amount at T5as it's only their passengers.