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#950740 by zjc
05 Jun 2019, 16:19
Hey

Does anyone know if there is a fixed fee for airport upgrades if available?

Have a flight coming up in Premium and there are a number of seats available still in Upper. The Live Chat agent told me the only way to upgrade is at the airport but couldn't give a price.

Anyone know if its fixed?

LHR-JFK

Thanks
ZJC
#950741 by David
05 Jun 2019, 16:27
No fixed fee, I upgraded in March from P/E to Upper when checking in via the app and it offered me a price of around £600 (one way) I was on a golden ticket (£1 plus taxes) so was more than happy to pay that.

David
#950742 by SlimpyJones
05 Jun 2019, 16:42
zjc wrote:The Live Chat agent told me the only way to upgrade is at the airport but couldn't give a price.


This doesn't sound right - did you buy your ticket direct from VS?
#950743 by CommanderB
05 Jun 2019, 17:03
SlimpyJones wrote:
zjc wrote:The Live Chat agent told me the only way to upgrade is at the airport but couldn't give a price.


This doesn't sound right - did you buy your ticket direct from VS?


We don't have enough information really. If he is on a K ticket for example, upgrading with cash on the day is really the only way.
#950744 by zjc
05 Jun 2019, 19:54
Hey

Apologies should of said I bought from a travel agent so can’t upgrade direct with Virgin and travel agents quotes are a joke as they include a change fee of £200+
Virgin Atlantic

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