Ok, so, I will try to stop pulling my hair out whilst I write this after 3 different phone calls to 3 different agents about the same thing. I have been trying to book premium (with cash) and upgrade to upper (with points) from Lhr-Lax next year. Outbound secured and on hold for 72hrs. Inbound cannot book as 2 weeks away.
First agent says call back to ‘extend your hold’ until inbound becomes available!
Second agent says no you can’t do that we can only hold for 72hours then the seats are released again.
Third agent offers to book one way flights on said outbound date at a cost of 8K (in premium)! And then book return when available for actual cost (3k ish) and refund the 5k. No way I would trust them yo do that!
Am I missing something here!? Can anyone advise on how you actually achieve this please?
First agent says call back to ‘extend your hold’ until inbound becomes available!
Second agent says no you can’t do that we can only hold for 72hours then the seats are released again.
Third agent offers to book one way flights on said outbound date at a cost of 8K (in premium)! And then book return when available for actual cost (3k ish) and refund the 5k. No way I would trust them yo do that!
Am I missing something here!? Can anyone advise on how you actually achieve this please?