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#822039 by Hev60
31 Aug 2012, 13:43
I am posting this information which may be of interest to people who use the VS American Express cards with the purpose of maybe obtaining a PE upgrade voucher.

Recently I contacted cards services to ask "where was this year's upgrade voucher". Well I got a real shock from the answer given but at the end of the day it IS totally my own fault for not reading the small print of the T&C's.

Last year when we received two new cards, I stopped using my bank VISA card because I knew I'd get points using the VA AmEx visa card.

As you know, the amount spent of both cards goes onto a monthly statement. At the end of my AmEx yearly spending period I received a letter from them telling me my total spend.

What I did not realise, this total spend is broken down and only if you spend £10,000 on the credit card do you get the upgrade voucher. I had spent £24.40 short. However I had spent a significant amount on the VISA card at outlets where they do not accept the VA AmExpress credit card.

Basically it was written in the 'small print' when the two cards were issued to us all that the yearly upgrade voucher is issued against only purchases made on the credit card. I expect most of you already know this information and probably most spend well over the qualifing credit card amount anyway, but I thought it might be helpful to draw attention to it just in case someone else out there wasn't aware of the upgrade voucher T&C's. :( :(

My Visa card is now shredded.
#822052 by Neil
31 Aug 2012, 14:50
northernhenry wrote:Bizarre, why shred your VS visa, surely you'd be earning 1mile/£1 spent on it which you're not likely to get with another Visa card??


+1

I'm not really sure I understand your frustrations. Previously you had just the AmEx which you earned your vouchers based on reaching the required spend amount.

Now, the above still all applies, but they have given you a VISA also which means you can earn miles that you wouldn't have been able to earn before (and therefore wouldn't have gone towards your voucher threshold).

For me then VISA has been a great addition, obviously I still put every I possibly can on the AmEx but now I have earned loads of miles that I couldn't have done before.

Neil
#822067 by Hev60
31 Aug 2012, 16:15
Slipperman wrote:I think the OP is using the VS Visa, but assumed spend on the VISA card would go towards the upgrade voucher, which apparently it does not.


caspaton wrote:Didn't know that... Thanks. I try and use the AMEX but it's hit and miss :)


To both of you thank you for your replies.

I was merely sharing my mistake - which simply was that I thought all spending on my Virgin Atlantic Cards would qualify towards the magic £10000 required for an upgrade voucher.

I thought I was being helpful to others (at least it was news to "caspaton" :) ) but it seems the focus of my post has become my comment re not using the visa voucher.

I won't bother with sharing experiences in the future :0
#822069 by SNOMO
31 Aug 2012, 16:45
I didnt realise that either Hev but then again when they offered me the 'other' VISA card I declined it anyway, but must admit I would have thought like you that the spend on both cards would have counted towards the £10K required spend for the PE upgrade because you earn miles on it !
#822077 by northernhenry
31 Aug 2012, 17:30
Agree your comment about the Visa qualification to use for a voucher is useful and valid, the query was why shred your Visa and miss out on miles earning??
#822080 by Neil
31 Aug 2012, 17:35
Hev60 wrote:I thought I was being helpful to others (at least it was news to "caspaton" :) ) but it seems the focus of my post has become my comment re not using the visa voucher.

I won't bother with sharing experiences in the future :0


I think people just found your comment about not using the VISA strange and therefore were querying it.

it is useful to share things of course, if nothing else it does help highlight how important it is read the t&c's of things.
#822103 by RyanJW
31 Aug 2012, 19:46
Does anyone else have a issue with the contactless aspect of the VS AMEX? Do you need to register or something to activate it?
#822105 by Darren Wheeler
31 Aug 2012, 19:48
RyanJW wrote:Does anyone else have a issue with the contactless aspect of the VS AMEX? Do you need to register or something to activate it?


AFAIK you don't have to register, but never used it and no plans to either. In fact, I've never seen a sign saying I can use it.
#822107 by duggy83
31 Aug 2012, 19:59
RyanJW wrote:Does anyone else have a issue with the contactless aspect of the VS AMEX? Do you need to register or something to activate it?


Have never actually got that to work, the same places I've tried have accepted the Visa card contactless no problem though!
#822111 by RyanJW
31 Aug 2012, 20:15
I used it once on a Coke Machine in a shopping mall in San Francisco. But never successfully got it working at home. :-(
#822120 by at240
31 Aug 2012, 21:35
Hev60 wrote:I am posting this information which may be of interest to people who use the VS American Express cards with the purpose of maybe obtaining a PE upgrade voucher.

Thanks for the reminder. y) I discovered this difference between the Amex and the VISA cards by chance -- it was an unpleasant surprise.
#822126 by honey lamb
31 Aug 2012, 22:21
Think yourself lucky that you can actually have a VS Amex card and a VS Visa card with which you can earn miles. Some of us can't even though we have been loyal to VS down through the years simply because we live in a different country. Some people just don't know when they're well off v(
#822129 by Hev60
31 Aug 2012, 22:41
honey lamb wrote:Think yourself lucky that you can actually have a VS Amex card and a VS Visa card with which you can earn miles. Some of us can't even though we have been loyal to VS down through the years simply because we live in a different country. Some people just don't know when they're well off v(


?| ?| ?| does my post really deserve that kind of unnecessary comment.

I can't afford to travel upper class but I'm not nasty to folk who do.

:( :(
#822138 by Miss G
01 Sep 2012, 00:06
RyanJW wrote:Does anyone else have a issue with the contactless aspect of the VS AMEX? Do you need to register or something to activate it?


I do, it's never ever worked when I've tried to use it.
#822154 by Tinuks
01 Sep 2012, 08:14
honey lamb wrote:Think yourself lucky that you can actually have a VS Amex card and a VS Visa card with which you can earn miles. Some of us can't even though we have been loyal to VS down through the years simply because we live in a different country. Some people just don't know when they're well off v(


I know what you mean HL, but I'm sure they'll eventually get around to the rest of us.
#822157 by jtlc2345
01 Sep 2012, 08:21
RyanJW wrote:Does anyone else have a issue with the contactless aspect of the VS AMEX? Do you need to register or something to activate it?


I've been using it in M&S with no problems over the last few weeks.

Jonathan
#822161 by thelaceys
01 Sep 2012, 09:01
Thanks for the head up on that one Hev60, I wasn't aware either but to be honest reading all those terms and conditions in their tiny print is a major headache so just assumed it was an extra card on the same account which worked in the same way. xx(

You have opened my eyes thank you y)

thelaceys
#822165 by Darren Wheeler
01 Sep 2012, 09:35
ScubaRoo wrote:HL - Maybe you could reside in the UK for a wee bit, maybe register at a friend/families house?


Probably fail the credit check that way and be flagged as a fraudulent claim.

To show how UK card holders are devalued, it's possible to get AU with US credit cards and without sending a penny.
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