I sent 2 friends the email invite to join FC a couple of weeks back, before their first [under seperate booking numbers] PE flights. They followed the email links I sent them & signed up to FC, entered their booking details & flew their flights. I have yet to recieve the FC miles. (Their outward, so first qualifying, flight was over 2 weeks ago).
Having looked at the FC website, it says you should get the miles within 7 days of the new members first qualifying flight. Are the delays I am experiencing normal / how do you claim the missing miles? The FC website only lets you claim online for missing miles for flights you made.
I guess it's a case of a phone call to FC, but would like to know if the delays are normal [despite what the FC website says] first. I know it took Virgin Wines over 3 months to give me the 1000 mile bonus for my first order last year.
Having looked at the FC website, it says you should get the miles within 7 days of the new members first qualifying flight. Are the delays I am experiencing normal / how do you claim the missing miles? The FC website only lets you claim online for missing miles for flights you made.
I guess it's a case of a phone call to FC, but would like to know if the delays are normal [despite what the FC website says] first. I know it took Virgin Wines over 3 months to give me the 1000 mile bonus for my first order last year.