I'm waiting for the FC to call me back re a request I've made to book an L code ticket and then use my FC companion voucher, then use miles and an AMEX upgrade voucher to upgrade them to PE.
Can anyone tell me definitively if the 'Fare Codes' section of V-Flyer is still up to date, particularly the last part of the L code ticket section??? specifically where it says;
'Note: If you utilise the revenue fare for a companion reward, you can then also upgrade that revenue fare to a higher class but not the reward seat. So person X buys the L class revenue fare, and gets a companion reward for person Y (booked in T class), person A can then use miles to upgrade to Premium Economy (booked in U class) but person B cannot use miles to upgrade. The exception to this rule is if you have reached the threshold via spend on your Virgin Credit Card for the upgrade award, in this instance you can use the upgrade award to upgrade the Economy Companion seat to Premium Economy.'
I've just been told by the FC quite clearly that I CAN'T upgrade as per the last sentence above, relating to relating to L class tickets... despite what the 'Fare Codes' section of this web site that refers to L tickets...[:(]
Can anyone tell me definitively if the 'Fare Codes' section of V-Flyer is still up to date, particularly the last part of the L code ticket section??? specifically where it says;
'Note: If you utilise the revenue fare for a companion reward, you can then also upgrade that revenue fare to a higher class but not the reward seat. So person X buys the L class revenue fare, and gets a companion reward for person Y (booked in T class), person A can then use miles to upgrade to Premium Economy (booked in U class) but person B cannot use miles to upgrade. The exception to this rule is if you have reached the threshold via spend on your Virgin Credit Card for the upgrade award, in this instance you can use the upgrade award to upgrade the Economy Companion seat to Premium Economy.'
I've just been told by the FC quite clearly that I CAN'T upgrade as per the last sentence above, relating to relating to L class tickets... despite what the 'Fare Codes' section of this web site that refers to L tickets...[:(]