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#742527 by holliefabbabe
10 Apr 2010, 21:48
hi guys , ive just spent 3 hours trying to do our apis online , ive now done it 8 times , and all i get is is a screen which tells me to ring one of lots of worldwide numbers ,

rang said 0844 , where the chap wasnt sure , he said somthing about doing it at heathrow , shame as we are flying from manchester

now

can i do them at the airport guys , i have now filled out the full page 8 times for 5 people flying and sick of it now
#742529 by Pete
10 Apr 2010, 21:52
I believe so. The encouragement to do it online is to save a lot of queuing at the airport, but we should remember that not everyone has an internet connection.
#742533 by tontybear
10 Apr 2010, 21:59
Yes you can do it at the airport but it is better to do it on-line if you can as it takes time for the agent to type the details into the system. Imagine having them typing in the details for 300 pax and people wonder why theere are queues

Have the address of your first nights accommodation ready - preferably printed out and hand this to the agent as they need to type it into their system.
#742534 by Lizz
10 Apr 2010, 22:04
Just an FYI, apis should not have to be typed into the virgin check-in system unless the passport and or keyboard's playing up! Like I said, it's swiped, and as you said you're going from MAN I can say for definite it is swiped!
The address being printed is a good idea though, remember it was a pain being mumbled some american address!
#742538 by Lizz
10 Apr 2010, 22:37
Yepp the bottom of the passport, it's what all the numbers and whatnot are there for. There's a part at the top of the keyboard where you run them through, most check-in systems allow you to get APIS onto the system that way.
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