Question about seat classes and upgrades.

Hi peeps,

I bought a return flight to BOS out on July 1st and return July 8th.

Outbound is UC (Seat class Z)
Return is Eco (seat class X)

I noticed for about a week after I had bought this ticket on-line I noticed that I could upgrade my seat on the way back to either PE or UC on-line, At the time I did not have the funds to do so. But I do now, However the option to upgrade on-line is now longer there, So I decided to call the Upper class reservations team, I only had to wait less then a minute on hold, and got through to a really helpful lady, "you want to upgrade on the way back sure no problem that will be £199, oh wait a minute sorry with your fare class on the way back I cant do the upgrade im so sorry"

When I asked why I cant upgrade now, but had the option to for about the first week when i bought the ticket she did not know why!

My Question is:

1) How come i had the chance to upgrade on-line for around a week and then the option disappeared.

2) I'm not in the bottom fare class for eco as far as I can see, and there are spare seats in PE, why cant I upgrade?

Many thanks

Mike

[Darren Wheeler]

Very simple explanations. Loading.

The number of upgrade seats is limited and as they get taken they don't get replaced until very close to the departure date.

A 'x' fair, while not the lowest, is still a very restrictive ticket. Normally, the only way to upgrade it to pay the difference between it and an upgradable fare, usually a fully flexible fare.

Hope that helps

As to why the do this, a PE fare can be a lot more than a X fare plus the £199 fee initally seen. IF they can sell all the PE seats for more, then they will.

Cheers Darren

It's all made clear, shame Virgin can't just be honest and tell you this....

Mike