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#838797 by TheHarps
24 Feb 2013, 15:19
Well, my experience so far.....

VH call center staff very helpful. As I cannot book miles upgrade through VH I can book the ground only arrangement and sort out my own flights.

Using upper class booking line I am able to book a reward flight which they will hold for a couple of days.

The reward availability does not exactly match VH itinerary. So the efficient VH call handler is trying to book me an extra couple of days at a hotel and arrange transfers.

All in all, very pleased with the service from both companies. Fingers crossed it works out.

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