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#875570 by flyertuck
14 Jun 2014, 09:10
A very good morning to all from the wonderful Clubhouse here at sunny Gatwick. Our first time in here, very impressed. just about to tuck into a very nice looking breakfast with a couple of delicious redheads to follow. y)
#875573 by gfonk
14 Jun 2014, 09:35
niiice!
hope you have a great time and a fantastic flight
#875575 by gumshoe
14 Jun 2014, 09:39
Enjoy - its a great CH.

As an aside I had the misfortune yesterday of using the BA Terraces lounge at Gatwick North.

While I was in there I received a text asking me to complete a short online survey about my experience of BA so far.

I did, telling them the lounge was barely better than Servisair (no hot food other than soup at lunchtime? Really? Even the No.1 lounge can manage better than that) and advised them to look to VS for an example of how to do it properly.

Within an hour I was paged over the PA and asked to report to reception where I was told my feedback had been noted and I was by no means the only passenger to comment unfavourably about the lounge.

Who knows if anything will change but at least it proves not only are those online surveys read, they're seen instantly by the managers on the ground not just by some faceless person in head office. So credit to BA for that.
#875576 by buns
14 Jun 2014, 09:43
I agree with Gumshoe - the Gatwick Clubhouse is a little gem y) y)

Enjoy all the Clubhouse has to offer and your subsequent flight to Cancun

buns
#875581 by Bretty
14 Jun 2014, 11:34
Morning flyertuck, (what a wonderful name), have a great time and enjoy all that flying VS UC has to offer and have a great holiday to follow
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