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#881541 by valleylad
31 Aug 2014, 09:17
I'm flying Premium Economy to Orlando at 11:15, so after clearing security I went straight to the Clubhouse to try my luck to get in. Other family members flew out in Upper Class on Friday and had some problems with a group on another flight. When I got to the Clubhouse the lady at the desk recognized my surname and because of the problems on Friday I was offered complementary access to the Clubhouse. The staff here are great and really friendly.
#881558 by buns
31 Aug 2014, 10:21
That just goes to show how good the staff there can be.

Congratulations on your good fortune.

buns
#881562 by dickydotcom
31 Aug 2014, 10:44
Well done you for trying.
Well done them for being real people and not some of the jobsworths I have had to deal with recently.
Have a good trip.
Dick D
#881579 by joeyc
31 Aug 2014, 13:24
What happened with the 'scuffle' on Friday?

Hope you enjoy your time in the CH and have a great flight 8D
#881697 by LovingGold
01 Sep 2014, 14:26
Every time I have flown from Gatwick I have found all of the CH staff to be fantastic, without fail.
Willing to overlook this here and this there while still keeping to the rulebook when they have to.
I may get flack for saying this, but if the LHR CH staff were the same level as the LGW CH staff the place would be outstanding.
I understand the level of thruput is so much higher at LHR and most of the time they are great, however, you do get the odd time at LHR....
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