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#901118 by jfenney
17 Apr 2015, 00:32
Tonight I received a reservation confirmation from VA saying that it your ready to fly :D whoopee I thought where I am off to it turns out I received seat confirmation with my email and house phone number with a name I don't know and a PNR.

So with all this information I could easily log in to this persons booking and do what I may ,of which I didn't do but phoned Virgin immediately and asked for a full explanation of why my email and home phone number appear on a reservation booking I did not make.

The booking was made in New York by a travel agent and I will be receiving a call sometime tomorrow with the outcome.

Is this another IT glitch I wonder , will update you when they call me back :(!
#901122 by ColOrd
17 Apr 2015, 03:41
Obvious question but gave you checked that none of your credit cards have been used and that this not some kind of fraud/identity theft?
#901128 by jfenney
17 Apr 2015, 07:48
ColOrd wrote:Obvious question but gave you checked that none of your credit cards have been used and that this not some kind of fraud/identity theft?


Checked and anything over £500 my CC ring me before approving ;)
#901130 by Sealink
17 Apr 2015, 08:03
This happened to me with BA last year. (Received an email with extensive booking details).

They didn't seem concerned.

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