Anyone else received an email about the above? From a company called Criteria....
I've had:
"How did we do" a post-flight survey from Nunwood
"Tell us all about it" a more in-depth web based survey from Nunwood
"Virgin Atlantic Customer Journey workshop" a visit to Crawley Towers to talk to Nunwood
and a pile of emails from Plane Talk which is run by Verve Partners
Seems strange Virgin would use a third research company. Is it asking anything interesting?