Hello, new member here! I asked this question on another forum a while ago but never got a reply, so here goes...
First of all, I am a AF/KL Flying Blue Platinum status holder (i.e. SkyTeam Elite Plus), so should have lounge access with any SkyTeam-operated flight. Most of my flights are with AF/KLM and I have no issue entering third-party/contract lounges, and generally I find the SkyTeam Lounge Finder very accurate in terms of showing the lounges available to AF/KL pax at any given airport.
With VS it seems to be a bit more complicated. When flying VS from MIA to LHR in economy last year, I knew there was not a VS Clubhouse but had read on the Virgin website that they use the LATAM lounge instead - however, like many of the third-party lounges listed on the VS website, it mentioned this was for their Upper Class passengers only. The same was told to me at check-in, however I pointed out that as a SkyTeam Elite Plus passenger flying with a SkyTeam member on an international flight, I was entitled to lounge access somewhere. They checked but reconfirmed that I couldn't use the LATAM lounge, without providing any alternatives, so I left it. Fortunately, there was a Delta Sky Club at MIA - although not specifically listed on the SkyTeam Lounge Finder as being accessible to VS pax with STE+ status, they let me in no problem, so on this occasion I was ok.
However, it got me thinking, what rights do SkyTeam Elite Plus customers have where there is no Virgin/SkyTeam airline lounge and the only provision Virgin makes with contract lounges is for their Upper Class passengers (and possibly their own Flying Club Gold members), which I believe is particularly true in the Caribbean where it's only contract lounges with no SkyTeam-affiliated alternatives? Do STE+ members from other programmes (i.e. not VS Flying Club) like me go without any lounge access?
It seems that despite being part of SkyTeam for 18 months now, very little has changed. The SkyTeam Lounge Finder only shows the VS Clubhouses, most other VS destinations show no lounges for STE+ status holders, which I believe goes against SkyTeam's policy.
Any thoughts on this would be much appreciated!
First of all, I am a AF/KL Flying Blue Platinum status holder (i.e. SkyTeam Elite Plus), so should have lounge access with any SkyTeam-operated flight. Most of my flights are with AF/KLM and I have no issue entering third-party/contract lounges, and generally I find the SkyTeam Lounge Finder very accurate in terms of showing the lounges available to AF/KL pax at any given airport.
With VS it seems to be a bit more complicated. When flying VS from MIA to LHR in economy last year, I knew there was not a VS Clubhouse but had read on the Virgin website that they use the LATAM lounge instead - however, like many of the third-party lounges listed on the VS website, it mentioned this was for their Upper Class passengers only. The same was told to me at check-in, however I pointed out that as a SkyTeam Elite Plus passenger flying with a SkyTeam member on an international flight, I was entitled to lounge access somewhere. They checked but reconfirmed that I couldn't use the LATAM lounge, without providing any alternatives, so I left it. Fortunately, there was a Delta Sky Club at MIA - although not specifically listed on the SkyTeam Lounge Finder as being accessible to VS pax with STE+ status, they let me in no problem, so on this occasion I was ok.
However, it got me thinking, what rights do SkyTeam Elite Plus customers have where there is no Virgin/SkyTeam airline lounge and the only provision Virgin makes with contract lounges is for their Upper Class passengers (and possibly their own Flying Club Gold members), which I believe is particularly true in the Caribbean where it's only contract lounges with no SkyTeam-affiliated alternatives? Do STE+ members from other programmes (i.e. not VS Flying Club) like me go without any lounge access?
It seems that despite being part of SkyTeam for 18 months now, very little has changed. The SkyTeam Lounge Finder only shows the VS Clubhouses, most other VS destinations show no lounges for STE+ status holders, which I believe goes against SkyTeam's policy.
Any thoughts on this would be much appreciated!