Personally I have not had any major problems with queues and those I have been in have been caused by other pax not being ready with documents (yes you the middle class couple constantly moaning about the check-in queue but who then held the process up by not having your docs ready when you got to the desk) or taking coats off at security despite the large posters etc
Somehow its always been those pax who attach their FF cards to their bags that seam to cause most of the hold ups ...
Worst queue I have been in was when there was a problem with fast track into passport control and security so I just went through the normal channel where there was no queue.
BAA staff were directing pax there too (I think there was a fight or something causing the delay) but the number of people who insisted on going through fast track was revealing. Were they expecting something special?
Somehow its always been those pax who attach their FF cards to their bags that seam to cause most of the hold ups ...
Worst queue I have been in was when there was a problem with fast track into passport control and security so I just went through the normal channel where there was no queue.
BAA staff were directing pax there too (I think there was a fight or something causing the delay) but the number of people who insisted on going through fast track was revealing. Were they expecting something special?
Huzzah for International Jet-setting !
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