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#9472 by locutus
20 Dec 2005, 11:56
Just got my first statement and there's no mention of any miles on it. How long should it take for them to appear on my FC account? [?] Also waiting for the introductory bonus ones too.

TIA!
#88269 by andrew.m.wright
20 Dec 2005, 11:59
Mine had miles on the 1st statement.

Suggest you give them a quick call.
#88273 by xenole
20 Dec 2005, 13:25
I had to wait until my second statement to get any miles as my transactions came off around the 24th which is when new statements are issued.
As for the 2000 bonus miles for a first purchase, I'm still waiting for them after a couple of months. Did phone them up just under two weeks ago and was told they would be credited ASAP, but nothing as of yet.
#88277 by locutus
20 Dec 2005, 13:35
It seems they lost my FC number so there wasn't one associated with the account. I should get all the points on my next statement. We'll see! [:?]
#88850 by xenole
29 Dec 2005, 09:07
Just checked my flying club statement and the 2000 bonus miles + 763 miles for last months purchases have now been added :)
Up to a "massive" 18085 miles now :)
Now to start looking at flights to increase even further so that I can take advantage of UC upgrades with any luck.
#88884 by Richard28
29 Dec 2005, 12:27
IIRC I had to make a call to get mine allocated initially too. Normally Virgin Credit Card routes you through to the MBNA call centre, but to get your bonus miles/earned miles a call to "Virgin Money" is required.

Once this was done they came through very quickly, and like clockwork ever since.
Virgin Atlantic

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