This is a Trip Report from the Premium Economy cabin
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
On the flight (the first time upstairs in PE) I was a little disapointed not to get the pre-flight champagne. [:?]When the first drinks round came the stewardess apologised for no pre-flight drink due to Gatwick not loading the right champagne. [y]To be fair she certainly was so apologetic it made up for it - and we got pretty much free wine all night.[y]
Sleep - well the seat was wide but pretty uncomfortable to sleep in - and mine did not recline as much as my neighbours - which probably played on my mind!!! Looking forward to try the new PE seat.
The IFE was awful - it took quite a few resets for it to work [V] and not only that - the film choice was pretty pants (IMHO) and I only watched 1 (Chuck and Larry - a couple of hours in my life I dont want back [:(]
Apart from that the flight was fine - and seemed to pass quickly.
Then to the arrival - well what can I say! We were quick off the plane and quick through the passport control and then the fun started. Gatwick decided to put the flights luggage out on 2 baggage belts. No rhyme or reason to what would go on either belt so as I had 2 bags I had to keep fleeting between the two - and premium economy priority did not work -mine was next to last! This really did ruin what was otherwise a pleasant flight - after 10 hours you do not want to be hunting two baggage belts for my bags - and in fact they came off on the different bags so it really was a nightmare - and times that by 350 odd people from the aircraft!!!
Bottom line - crew - very good, pre flight champagne - non existant, flight - good, arrival - pants!!!!
Regards
AKS120