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#254794 by Scarlet46
11 Jun 2008, 20:00
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
We checked in online the day before but I was in a bit of a panic as the colour cartridge in the printer was not working properly so had to forward email to Geoff for printing of boarding passes.
We then were given new ones in a shiny wallet as we dropped our bags off. No queue at all and we were very quickly through to -
The Lounge at Manchester this was really relaxing and very quiet, with a fair selction of drinks and breakfast items. No cooked food apart from toast.
There was a delay for about one and a half hours which was not displayed on the monitors, by the time we realised we had gone to the gate, the dreaded number 300
It was very crowded and then had to be 'bussed' to the awaiting plane.

The upper class cabin and the service we received more than made up for the delay. Almost immediately offered drinks including champagne (very nice) Shown how to use the suite and a brief explanation of being able to have meals/snacks as desired.This was by the FSM who introduced herself and her staff. The staff who were in the upper cabin were attentive without being intrusive.

MENU

Warm asparagus wrapped in Italian Coppa ham with hollandaise sauce
Soup

Char grilled Butterfly chicken, or Sumatran Salmon and Tiger Prawn Curry or Lemon Spinach ricotta Cappelletti

Crackers and Cheese - Cashel Blue, Quickes Red Leicester, Cornish Camenbert all thoroughly delicious

Dessert was Pain Au Chocolat bread and butter pud or rasberry ripple ice cream with giant chocolate buttons

afternoon tea consisted of assortment of sandwiches followed by scones with clotted cream and jam and offer of millionaires shortbread

everything was beautifully presented and nicely served
we even had one of the stewardesses put up our tables and set them with linen cloths and cutlery.

I think that apart from carrying us on and off the plane there is nothing else the crew could have done to make it better.

The start to a lovely relaxing holiday

the journey back was a little different.

I cant wait to fly upper again

Scarlet[^]
#445578 by buns
11 Jun 2008, 20:24
Looks just like what the Doctor ordered[:D] - an attentive yet non intrusive crew that made you feel special.

Hope the return was just as good

buns
#445589 by Kraken
11 Jun 2008, 22:49
A good TR - thanks for posting it. I too have found the MAN based crews in UC to be very good on the whole. Good to hear that you enjoyed your Upper Class experience from MAN.

Out of interest, was the remote boarding procedure at gate 300 'enforced' in any way, i.e. ensure that UC/PE/FC Gold were on the first bus to the aircraft?

James
#445599 by Scarlet46
12 Jun 2008, 00:06
Hi Kraken

I seem to recall that UC PE and Au members were called to go on the buses prior to anyone else.

When we arrived at the plane i noticed that most of the passengers were in fact in upper or PE on boarding so they did get this right.

Scarlet

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