This is a Trip Report from the Upper Class cabin
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
Checked in with ease, and through security which is now on the upper concourse at JFK and the fast track lane in operation.
Got to the CH in 5 mins and settled down to a Full English which was mediocre to say the least. Not sure where they get their baked beans from, but they’re not up to scratch and neither is the bacon. The service provided in the mornings needs some attention, slow, inattentive and lacking that provided by the evening crew who are among some of the best CH staff in the world.
I’m not a fan of the A333 but on discovering I would be flying G-VGEM aka ‘Diamond Girl’ was excited to be able to finally try the onboard WIFI. Coupled with it being a day flight, I was set for a full day’s work at 35,000 feet. I was assigned 8A which was a little too close to the bar for my liking so switched to

Skipped breakfast having already eaten in the lounge and waited for us to exit US airspace and for the wifi to kick in. It’s not cheap, but to be able to crack on with work, speak to my team on the ground using ichat, skype and what not, £20 was money well spent. The FSM on board was simply incredible. I won’t name her after a previous faux pas but the lady in question was actually an FSS promoted to FSM for this flight only. First class service from beginning to end from her entire team.
My only gripe with the flight was being asked to refrain from charging my devices. This is an impossibility considering you are offered 2 x USB ports, plus a UK plug socket! It was explained that unless I am actively using the device, ie – holding the iphone or tapping away at the macbook, that I needed to unplug. The power sockets that come with the older UC suite do not allow the mac to charge, they simply keep power going into the device to sustain charge. Therefore – how on earth do you not charge your device if it is connected by USB? It’s impossible to enforce and therefore ridiculous for any cabin crew to mention. Virgin need to address this issue rather than try and prevent people from charging.
Landed slightly ahead of time, and out of the airport in 15 mins.
Overall and due to the fact the plane had WIFI, this would have to be one of the most productive and quickest flights I’ve ever taken in terms of not noticing the time go by. I shall be hoping I’m flying one of the three aircrafts with WIFI every time.
VS Gold for life *finally
Delta Diamond
Emirates Gold
Delta Diamond
Emirates Gold