VS005 LHR-MIA 1 JUN 13 (Premium Economy)

This is a Trip Report from the Premium Economy cabin

Ground Staff

Food & Drink

Entertainment

Seat

Cabin Crew

Summer trip for 2 weeks of Florida sunshine, based at Lauderdale by the Sea, just north of Miami. Wettest May for many years - 15 inches of rain, with the averag being 5! June continued with some torrential downpours, but lots of sun inbetween....

On line check in completed; bags dropped efficienty. T3 security not bad - through in 10 minutes.

Flight boarded on time; with a chap stuck at the end of the jet bridge in an electric wheelchair - this evenetually caused an hour's delay to departure, as once everyone was onboard, they offloaded the chair from the door at the "opposite" side of boarding, secured it in a baggage bin, and then loaded it into the csrgo hold.

Flight service was adequate; food offering was small but OK; I was pleased I had a good brekkie at the Holiday Inn! Not many drinks/water runs.

As we appoached Miami there were rainstorms around, so we stooged around a bit and lost the time we had made up. Landed about 25 mins late, with PE held up for UC and upstairs to get off first. And then the long walk to Immigration. Took an hour to get through, but if we had arrived 5 minutes later it would have taken longer as other flights also arrived.

Luggage on floor, so picked up and off the to Alamo at the rental car centre via the monorail, and on the road in 1h 20m from landing - not too bad, really.

Just remembered this - the cabin service was actaully quite poor; my Vera didn't start. and it took the crew almost 30 minutes to respond to my call button, as they managed to ignore me several times as I tried to get their attention as the strode up and down the aisle...

and then later they ignored my wife's call button for 30 minutes as she tried to buy some duty frees....

So cabin crew really should be 2, not 4.

Thanks for posting the TR. Shame to hear that the crew were below par that day.