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#248850 by chrisV
16 Apr 2007, 20:08
Ground Staff
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Well, isn't New York just fantastic? After my first day having done the grayline downtown loop, I felt like I had seen all of Manhattan. But the whole trip was excellent, especially the Knicks / sixers basketball game at Madison Square Garden on 4th april. I didn't know too much about basketball, but it was so close throughout, and the time-out and half-time entertainment is great. Thursday came all too quickly. One last shop in Macy's and it was back to the hotel to retrieve our luggage and take the supershuttle back to JFK - don't use them if you're thinking about it, it's just not worth 19 pp, when a taxi would only be $49.50 - for 2 people or more a taxi is better.

We reached JFK terminal 4 around 70 mins after leaving the hotel; a lot longer than I had expected, but we had plenty of time. Looking at the board I saw the VS logo and 'delayed until 11.59p' next to it, but luckily for us that was VS9 later that evening. There was literally no queue at 3.30pm for VS check-in, and we quickly got our bags over to the x-ray, and down the stairs to the shops before security, passing the Clubhouse on the way. Oh well, maybe one day [:#]. I was surprised to notice the duty free was landside, unlike my only other US departure airport, LAX. We ate in Sam Adams grill at the end near security which stank of cooking oil but the food was great, especially as I was eating at 5 for the first time since breakfast at 8.30. All of the security points were working, and so it only took 5 minutes to get through, maybe less.

We walked the long walk to a gate right at the end, where G-VATL was waiting - so unfortunately no new PE seats let alone new Y seats. A HUGE group of about 50 american kids aged around 13 or 14 were waiting at the gate, and went forward as soon as the flight was called for boarding - they were in the back rows. But where they had been sitting, a sole bag remained unattended. I pointed it out to the guy checking boarding cards in the priority line, and sure enough, someone quickly claimed the bag from that group of teenagers. My dad and I were then invited to board through the priority queue, which, as small as it may be, did feel nice. It was my first time on a A346, having already flown on 747s both LHR & LGW config and an A343. The cool chrome finish of the seatbelt sign/air-con thing was a good touch, and the toilets were the best I've seen on a plane before! The storage space to the side of my window seat was really handy, although, like on the way out, I had a huge black box under my seat - v. annoying [:(].

We waited for about 30 mins before leaving the gate, during which time I watched 'The Class' on my iPod - a really great and really funny new sitcom on CBS written by David Crane (of 'Friends' fame) and starring some fab actors. It's coming to Channel 4 later this year. Anyway, we were told that we would be taking off around an hour after pushing-back, and this indeed seemed to be the case. On take off we were given a great view of New York, hopefully not my last. Dinner was brought round (now about 8.30pm ET) with drinks at the same time. Trays were collected unusually swiftly; better than before when It's been on my lap for hours and hours. But maybe that was just because the cabin crew just wanted to stay in the galley all night talking, which is what happened with most of them, though there was this one girl that kept walking up the aisle attending to any requests with no problems - fantastic. But overall the whole crew were average. Nothing could be put below average, as in my opinion, Virgin Atlantic's basic product is always going to be that good, and would just become 'good' or 'excellent' if the cabin crew just do those small things that are so appreciated. I was dissapointed that friends had been taken off v:port, as that's what I love to watch on a flight, not a thriller like 'The Departed' which I have watched since and thought was great. So I just watched 'The class' and the second season of 'Joey' and on my iPod - thanks to this Belkin back-up battery pack which meant that my battery didn't dip below full charge the whole flight! Baggage reclaim was a breeze as our bags were out pretty quickly (though the walk from the gate was LONG), and we were soon heading back down to Hampton Court. My flight out was certainly my best ever VS economy flight, leading on to a great holiday. The flight back was an average VS flight - but that's good, as average VS is still a good product, but when it's a good VS flight then it's a fantastic flight when comparing. If you understood that then well done 'cause I barely did! Next up Miami in August in PE yay!
#402868 by Nottingham Nick
16 Apr 2007, 20:18
Thanks for the TR, Chris - it is always good to hear about 'life down the back'. It has been said many times that we need more Y trip reports. [y]

Interesting that you provided your own IFE. As the iPod and portable media revolution gains pace, more and more people won't be bothered about VPort, or its eventual successor. [8D]

Nick
#402870 by RichardMannion
16 Apr 2007, 20:31
Thanks for the TR!

Sounds like you got better service than our outboudn to Tokyo, it's all about the crew! [:)]

I would actually be really happy if they cleared the trays away quickly, as that really used to bug me when you'd sit there like a fool for ages.

Thanks,
Richard
#402871 by buns
16 Apr 2007, 20:31
Chris

Thnaks for the TR - as Nick has already said it is good to have Reports that cover the economy product[y][y]

Your comments on the crew memebr checking through the cabin is a good sign, only marred by the chatting you also referred to.

It was a nice 'thank you' to allow you to use the priority boarding for being so vigilant.

Thanks once again

buns
#402897 by chrisV
16 Apr 2007, 22:25
Originally posted by Nottingham Nick
Interesting that you provided your own IFE. As the iPod and portable media revolution gains pace, more and more people won't be bothered about VPort, or its eventual successor.


If that idea that I saw in a post a few months back about connecting your iPod to show on the IFE screens comes to use on major airlines, especially Virgin, then it would be really useful!
#402900 by MarkJ
16 Apr 2007, 22:30
Good TR Chris - at least you are back for the 'squeeky bum' period of the footy season!!

Bet you are looking forward to MIA!!
#402911 by honey lamb
16 Apr 2007, 23:14
Nice TR, Chris and it really did give a feel for the flight. I really liked it when the gate agent invited you and your dad to join the priority line after your spotting the lone bag. It's touches like this that make flights special
#402914 by n/a
16 Apr 2007, 23:37
Originally posted by chrisV
we were soon heading back down to Hampton Court.


You wouldn't really be Henry VIII by any chance, would you?

GJ
#402916 by Decker
16 Apr 2007, 23:58
Thanks for a wonderfully enthusiastic report! I'm also jealous of you if you live at Hampton Court - it means the Fox on the River is your local!
#402938 by DMetters-Bone
17 Apr 2007, 10:27
Thanks for the TR, it is good to hear the Y product.

Glad you had a good time in NY.

Dominic
#402964 by Mavrick
17 Apr 2007, 11:21
Good TR Chris, thank you. [y]
#402970 by iforres1
17 Apr 2007, 11:29
Many thanks for an excellent TR Chris. T4 at JFK used to be my old working place so I know what you mean about the smell of oil[:(]
Nice to see the FA up and down the cabin as well checking if PAX were ok.

Iain
#402983 by pjh
17 Apr 2007, 11:53
Chris

Thanks for the enthusiastic and detailed TR. I look forward to your doing a 'compare and contrast' piece when you fly PE in August.

Paul

p.s. taking in an event at Madison Square Gardens is such a great thing isn't it ? We took in an ice hockey game (marred only by their continual stopping of the action for the TV ads) but I'd love to see Springsteen and the E-Street Band there...
#403690 by Roxy-Popsy
20 Apr 2007, 23:16
Great TR. What seat have you chosen, if any yet for Pe to MIA? Have you been there before? I've flown that route a few times.
Hampton Court eh, nice area. I love to see the spring bulbs in the grounds, fantastic.
#403708 by stars
21 Apr 2007, 00:36
Originally posted by chrisV
Well, isn't New York just fantastic?


But of course!

Glad to hear you had a great time in NY and good flights.
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