This is a Trip Report from the Premium Economy cabin
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
Turned up at the UC check in to find the carpets gone, the podium gone and the security check gone. Got to check in and PNR indicated I had to go to VH desk to collect vouchers. Off to far end of check in area, collect vouchers and return to check in and request exit row seat. Quick phone call made and seat released. Loads very low apparently. Through empty UC Wing, shoe carnival and Club House via W H Smith's (New Statesman, The Week and loads of Creme Eggs for US friend's children).
First things first, check bags and coat. Computers, Bistro (Lamb and Chorizo Sausage with brioche crumbs), read papers by 'fire', facial (very good) wander to gate. Wait 5 minutes then priority boarding announced. First one on board where welcoming FA didn't really know the layout but turned out to be mega friendly. As my seat was RIGHT BY the door the FSM suggested I sit at the bar during boarding. Did so and stayed until no more people boarding.
Push back a little early so an OTP. Video demo started without seat belt signs on - soon rectified. Then an announcement from the Captain that the APU wasn't working to we'd have to be jump started (he didn't say that - I'm translating [:p]). In messing around with this the ground crew broke the hatch they had open and it would no longer shut so a delay was announced, the seat belt signs were extinguished, v:port was switched on and the bars were opened. It was already apparent but these little touches confirmed we were in the hands of a quality FSM. I have flown with this chap before but as ever the lead was set for the crew and it was to be a consistently excellent service.
2 hours later we took off after another (manual) safety dem. (We'd had to open the doors to allow the engineers back on board).
I was joined for take off by a very interesting and pleasant physicist who works about 6 months a year in the US studying colours using an absorption spectrophotometer? (Exit row must be populated). Fascinating stuff, apparently drinking changes the way you see colours as the alcohol has a higher osmotic potential so dehydrates the aqueous humour and changes differences in colour perception. Also ******* and ******** ******** are the liquids they don't want you taking on board as they combine to make a fairly explosive mix. Moment seat belt signs were off he was back to his seat to work and I was left in splendid isolation.
Food was served (I had the roast chicken and I have NO complaints about the food - wine glasses are teeny but...) and shortly thereafter I reclined with eye mask and ear plugs and Bose and dozed the entire flight. All else was uneventful and I was first at immigration. They did hold us back until all of the upper deck had left but some speed walking soon rectified that. EWR immigration its usual random self and it took about an hour to get through though the official did welcome me back (I'd passed through EWR 3 weeks ago).
Bags were on belt so quick collection, through customs onto ait train to P3 and by 23:00 I was in my hotel in an upgraded room - thank you Hilton

All in all a very pleasant experience made more so by a fantastic crew.