VS012 BOS-LHR 3 SEP 12 (Upper Class)

This is a Trip Report from the Upper Class cabin

Ground Staff

Food & Drink

Entertainment

Seat

Cabin Crew

Hello! Just wanted to post a quick review of my first Virgin Atlantic flight. The ground staff in Boston were all lovely and extremely friendly. Got there around 1:15 to find out that check in would not be open until 3:55. Not a huge problem though! Was the first to check in, got the seat that I requested, and made my way to the lounge.

The lounge was very nice. Very clean and cozy and the staff were all excellent. Had a glass of red wine and a panini and then before I knew it it was time to board.

Boarding went smoothly. Went to my seat and was handed a glass of champagne almost instantly. The FA who served it (blonde, can't remember her name) was very welcoming and friendly. It was my first time in Upper Class/any Virgin flight so I was very impressed with the seats. It was comfortable and by far big enough. The bed was also comfortable-managed to get a few hours of sleep. Got woken up by a few bumps here and there, but otherwise it was a smooth flight.

My only complaint is one of the FAs on board who I can only describe as cold, distant, and at times, rude. She never smiled once and any request was met with a look of annoyance. I asked her to please make the bed for me and I thought she was going to beat me up. Very strange as all the other FAs seemed to be friendly and warm. Didn't let this nasty one ruin the entire flight for me but it was definitely a negative!

Overall it was an excellent flight. Not sure UC is worth all the extra money I paid but I don't regret it. Wanted to say thanks to everyone here who helped me with seating and other stuff.

Thanks for the TR. Good that you enjoyed you first VS flight and didn't allow anything to disappint you. If you're flying back UC, the LHR clubhouse should hopefully make up for the feeling of having paid too much.

Enjoy your visit.

[honey lamb]

The FA who served it (blonde, can't remember her name)

Just as well as we would have removed it as we do not allow staff members' names to be used without their permission

Glad you enjoyed the flight

Thanks for the TR. Good that you enjoyed your first VS flight and in UC as well. Shame about the one cc not with the program. Not sure how many CC are in UC but don't let the one spoil your overall experience.