Please use this forum is for Virgin Atlantic trip reports. There is a subforum for other airline reports.
#887382 by whiterose
06 Nov 2014, 22:12
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
Back from Florida to spend ten days in New Jersey with youngest son (YS) and DIL and our two lovely little granddaughters. We love spending time with them and enjoy life in their small town. Into Manhattan again, this time to meet one of OH’s cousins and her husband. She’s married to a Spaniard and has lived in Spain for years so it was a good opportunity to catch up with them for a few hours.

We were booked in PE for the return flight and had been trying since booking last January to find those elusive, almost mythical reward seats. OH phoned FC yet again just before we flew to Florida and the FC guy said he’d phone us on YS’s landline after we got back from Florida as he thought seats might become available just before the flight date.

Came down to breakfast one morning and DIL said “Virgin Atlantic called you but I didn’t disturb you as it was just after 5.30 this morning”. Oops. The FC person had apparently apologised for waking DIL, he hadn’t taken on board the time difference. OH phoned back and hooray, two reward seats and yes it was the dreaded UCDS, seats 2A and 6A but we were UC, would have a flat bed for the overnight flight and would have the EWR CH.

OLCI was quickly done and we were still in 2A and 6A. Bit tearful that last day, to say goodbye to the little girls, we won’t see them again till our next visit in April/May next year. Skype is wonderful but it’s not the same at all. Lots of hugs for DIL as she went off on the afternoon school run and then YS took us to the airport, he and OH of course English stiff upper lips to the fore hugged each other, I don’t have a stiff upper lip so shed a few tears at saying goodbye to my baby, all 6’4” of him.

Ground crew friendly and very efficient as usual, baggage quickly on its way and we had our boarding cards and off to fast-track security. What a misnomer that is at EWR. As you approach security, there are two lines ribboned off, one marked “Fast Track”. So off you go down that line, feeling sorry for the mere mortals in the non-Fast Track line. But alas, at the end of Fast Track you arrive at the same passport control guy as do the mere mortals. He is very egalitarian and takes one from each side alternately. And then you’re off to the same queue for the same scanner. LHR dedicated Fast Track it is not!

I sailed through the scanner as usual and equally as usual, OH’s knees set off the scanner and he had to be patted down while I fielded his shoes, belt, wallet, backpack, Kindle, jacket, etc. I reckon he has more stuff than I do.

But at last we were through and off to the newly-refurbished EWR CH. Not been here before, we’ve either flown UC from JFK or PE from EWR. And we rather liked it. Yes it’s small, not to be compared in size with LHR CH but it’s extremely well designed and laid-out and you don’t feel cramped. Nor do you immediately realise that there are no windows, it’s really a triumph of design. In the centre is the bar, maybe half the size of flagship CH and round it are five very different seating areas plus the small restaurant area which has maybe ten small tables. Each of the sitting areas is furnished differently, one is clearly business-orientated, one has a huge TV screen, another has big swivel chairs, and the other two have sofas and chairs but are quite different to each other.

We settled in one of those areas and I had champagne (of course) and OH had tea (equally of course) and caught up with emails, news, etc., and read for a while and people-watched though the CH was quite quiet as ours was the only flight.

We opted to eat in the CH rather than on the plane. Menu was:

Smoked haddock croquettes
Pumpkin soup
Red cabbage and apple salad

Bangers and mash
Oven roasted salmon fillet
Clubhouse burger
Dal Makhani

Sticky toffee pudding
Chocolate banoffee pie
Fruit salad

Artisan cheese selection
Pistachio gelato

OH had the burger which he said was brilliant, really enjoyable, and I had two starters instead of a main course, the soup and the croquettes, both were excellent.

While we were in the restaurant area, we were joined by a young woman with a little girl, maybe three years old, who was very excited about being there and full of life, very boisterous and racing around. Did set me wondering whether I’d want to chance my arm taking a young child on an overnight flight – if they sleep it’s wonderful, you’re not faced with trying to entertain a fairly tethered child for hours on end. But if they don’t sleep then you’re up the creek aren’t you, trying not just to entertain them but keep them quiet lest they disturb pax who are sleeping. Not an easy choice for anyone I imagine. Maybe we were lucky that when ours were that age, the summit of ambition was a camping holiday in France.

After our meal we sat in a different area and exchanged a few words with a guy who was busy on his iPad. All too soon it was time to leave the CH – I’d done my best to drain it dry of champagne – and off to the gate, only a short walk at EWR.

Welcomed on board Miss England by the FSM and our named crew member, both very friendly and chatty. Just as I was about to sit down, I saw with a sinking heart that boisterous little girl was going to be immediately across the aisle from me. I had a quick word with CC and moved to 6D, opposite OH in 6A. My reasoning was that I hoped the mother didn’t spot that I’d moved, I really didn’t want to upset her, but if the little girl didn’t sleep, mother would be concerned/bothered about this anyway and that would be made worse if she could see that I’d been disturbed. I wasn’t terribly happy to move as it meant I was in one of the “short” seats so it wasn’t a clear-cut choice.

Glass or two of fizz and we were pushing back on time. We were in the tail of hurricane whatever its name was so seat belt lights kept coming on but it wasn’t a problem and there was no really obvious turbulence. Lots of pax bedded down immediately, sleep suits were offered though not onesies (thank goodness). Neither of us bothered – I’m never very keen on the idea of changing in the loo – but the man sitting behind OH changed into his – looked to be just a T shirt and jogging bottoms.

If anyone is interested in the menu, here it is:

Mesclun salad & warm breads

Seared fillet of beef
Shrimp and cabbage colcannon
Agnolotti pasta with artichoke and cheese

Salted caramel cheesecake

Cheese & port
Port Salut
Stilton
Swiss

OH and I went to the bar where we again met with man with his iPad from the CH. OH discovered that he was doing the Times crossword on the iPad, so they instantly bonded over that and I had a good chat to the FSM about the 787. He’d done his training and was very enthusiastic about it. I said I hated the UCDS. Did you like the 747 he said. Yes I said, love the pointy end cabin with the lovely suites there, much more spacious than these. Then you’ll love the 787 he said. He told me about the bar being bigger than the one I was currently sitting at and that there are plans to serve sushi at the bar in the 787. Some of the crew who were to-ing and fro-ing while we had this chat hadn’t done their training and were very keen to do so. I didn’t post any of this on the forum as, by the time I got my act together, the advance guard from the forum had been on the first flight. We had a couple of (large) whiskies at the bar and then had our beds made up.

I didn't use the IFE but have to rate it, so I've just done "average".

I did manage to sleep for a couple of hours though the little girl was crying at one point so I was glad I’d moved. Bed, like the seat, feels narrow and cramped and there’s no storage area such as you get on the 747. I stretched out to check the length of the D/G “short” beds and if, like me, you’re 5’4” or less, you’ll be OK but not if you’re taller.

We’d opted for fruit and yoghurt and the infamous bacon roll, lots of coffee and orange juice. Only took a couple of bites of the roll but the rest was just fine. Still pockets of turbulence and seat belt signs on. No stacking problems as we got to LHR, but as we were on the final approach, you could really feel the hurricane, plane went up again a bit, then down again, wings tilting, almost exciting really! But a smooth landing, we thanked FSM and CC who had done a great job and made a huge contribution to a very good flight.

Swiftly off, through passport control quite quickly because we had hurried along. Our baggage came off reasonably soon, and we were off to meet up with our airport-run man to take us back to eldest son and DIL’s in Buckinghamshire for a few days. As usual, Jon taxi was waiting just off the airport, I phoned him as we were coming out of the terminal and he then came in to pick us up at the Valet Parking area. Just as we were walking out of the terminal building, the hurricane dumped monsoon rain on us, we were utterly soaked through in the few minutes we waited for Jon.

So by the time we got home to Yorkshire, it was the end of almost six weeks away from home, two brilliant flights with VS, two bucket shop flights with UA, fantastic time with our family, wonderful holiday in Florida and my milestone birthday.

If you got this far, thank you for reading.
#887383 by mrsw
06 Nov 2014, 22:34
Aw I'm glad you had a lovely time altogether. The VS UC flights do sound a lot more exciting than the UA flights :p

It must've been hard to leave your family once again - but hey April/May isn't that far away.

Exciting about the sushi plan! Can't wait to get on one of those 787s :D
#887385 by TimCrawley
06 Nov 2014, 22:57
Really enjoyed your trip report, haven't flown out of EWR in so many years so it was nice to hear updates about the lounge, not so fast track etc .... congratulations on landing the reward seats, that's nice work by FC keeping an eye out for you.

Sympathise with your OH and the knees setting off the scanner - just happened to me on LGW-GND last week, felt so stupid with everyone assuming you've left something in pockets or whatever.... hopefully not as sensitive on the scanner at GND on the way back next week (or will have to record my further embarassment on that trip report).

I'm on my first A330 trip in Upper, always been 747 up to now, so really appreciated the tip on the shorter 'central' seats that I hadn't noticed before; got my seat booked next to window for return (same as outward), thanks!
#887387 by Blacky1
06 Nov 2014, 23:22
Thanks for the TR Whiterose ,the EWR clubhouse is nice but unfortunately I've never been able to take full advantage having only ever been on early morn flights .
Sounds like You haven't been converted into an UCDS fan then ???
I hope the next few months go quickly for you re the grand kids ,my mum is coming over in a couple of weeks to see my offspring ( and me !) and they are so excited although this May have something to do with the money they normally get off her !
Once again thanks for posting
#887389 by Bretty
06 Nov 2014, 23:30
Thanks for a great TR whiterose, I'm chuffed you had a great trip all round, and had a shot at trying to drink the CH dry! I'd say the UCDS will do if there's no alternative, but I wouldn't go out my to fly in it again. That aside, I likedc the feel of the cabin.

April isn't that far off but it must be hell when you're separated from people you love. I know my mum looks at me and part of her still sees her baby and always will, even though I'm 44! It won't be long, and whilst Skype isn't the same, it's not that long ago that we didn't gave the technology, imagine!

And really great service from FC keeping track of the reward availability and calling you.
#887415 by pjh
07 Nov 2014, 09:58
Thanks for the TR. Sounds like (UCDS excepted) it was a good trip. I particularly liked the idea of FC being proactive with you.

I do have to take issue with the lowering of the Stiff Upper Lip standards though. Hugging? A firm handshake with perhaps a 10/- postal order discreetly palmed across is the correct approach for father and son. :)
#887418 by mallin
07 Nov 2014, 11:28
Thanks Chrissy,

For a very full and informative trip report. Have not been to NYC for many, many years, but suppose having family there makes it very convenient.

We think our forthcoming holidays are ages away, but they come round very quickly and once Xmas and New year is over it will come round very soon.

Our family are all in the UK but we only see them once or twice a year with their busy lives.

Don't think we would manage in the new UCDS as we are both very tall and big people, hubby finds it difficult turning over in the normal UC seat on the 346.

We have booked two BA flights next year so no clubhouse or virgin on the horizon for us . :0 Lin
#887536 by whiterose
08 Nov 2014, 17:19
Thank you all for your comments.

@TimCrawley - there are some scanners that seem to be able to cope with bionic knees, we've been through some. You'd think all airports would be keen on them as it must save security personnel's time.

@Blacky1 - we're really not keen at all on the VS19 flight, such a shockingly early time, rather have the overnight so you get a leisurely start to the day and time in the CH.

@Bretty - we do find Skype is useful but the surprise is finding Facebook is good. I'd not bothered with it and still don't post much - there's enough information out there about me that I can't avoid, without adding to it, so my posts are mostly anodyne except for the "Wahey, look at me, I'm in the Virgin Atlantic Clubhouse" ones which I never miss. OTOH youngest son doesn't draw breath without it's on FB which is lovely because we get to see what they're doing and often it's somewhere we've been with them which helps bridge the distance between us. Though it does mean that my every step while we're over there is blazoned on FB as check-ins or tagged posts from YS!

@pjh - hooray, someone else who appreciates and remembers real money. 10/- was riches when given to you by an older relative. And that "riches" amount is now 50p! :(
#887539 by honey lamb
08 Nov 2014, 17:55
whiterose wrote:Thank you all for your comments.

@Blacky1 - we're really not keen at all on the VS19 flight, such a shockingly early time, rather have the overnight so you get a leisurely start to the day and time in the CH.


Erm, I think you mean the VS18. The VS19 is LHR-SFO |:)
#887551 by honey lamb
08 Nov 2014, 23:42
whiterose wrote:Thank you, I'll stand in the corner wearing dunce's cap. :|

No need! Just write out 100 lines "I must remember that the VS19 goes to SFO" :o)
#887552 by whiterose
09 Nov 2014, 00:00
:)
Had an unexpectedly enjoyable and different gin over there. Bit late tonight to get my brain in gear, but I think herbs and barley were involved which must be wrong because that sounds awful and I really enjoyed it. Nearest clue I can think of is to imagine a pink gin but that doesn't get there. I'll enquire further though son who has it is now in the air en route for Bangalore via Emirates first class, the one with showers.
#887557 by honey lamb
09 Nov 2014, 01:44
whiterose wrote:
honey lamb wrote:
whiterose wrote:Thank you, I'll stand in the corner wearing dunce's cap. :|

No need! Just write out 100 lines "I must remember that the VS19 goes to SFO" :o)


And in my best writing?

Of course! :o)
#887579 by whiterose
09 Nov 2014, 16:58
whiterose wrote::)
Had an unexpectedly enjoyable and different gin over there. Bit late tonight to get my brain in gear, but I think herbs and barley were involved which must be wrong because that sounds awful and I really enjoyed it. Nearest clue I can think of is to imagine a pink gin but that doesn't get there. I'll enquire further though son who has it is now in the air en route for Bangalore via Emirates first class, the one with showers.



It's called Old Tom. The one I had was Ransom, but I think others do their own version.

http://www.ransomspirits.com/spirits.php
Virgin Atlantic

Who is online

Users browsing this forum: No registered users and 1 guest

Itinerary Calendar