Please use this forum is for Virgin Atlantic trip reports. There is a subforum for other airline reports.
#887567 by sungod
09 Nov 2014, 12:34
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
the return leg of my travel-agent-blighted trip, and again my EC M ticket was untouchable with points - "it's an 'IT' ticket [...] we can't calculate the fare difference" - so forked out for a PE cash upgrade

imho the fare difference excuse is a bit off, VS knows what money it was paid, and it was way more than lowest PE available at time of booking, but i stay mellow as check-in staff are not to blame

since switching to VS from EK i've done the route a few times with TA tickets (with lower fare codes than M) and never had this happen, once back i emailed FC to ask for details of exactly what was wrong from their perspective

edit: FC just emailed me to say i that had...
[...]what we call a nett fare. These are non-published ticket types such as discounted, corporate, travel agent or tour operator fares and can only be upgraded using miles in the following booking classes: W, Y and B

...so i must've just been lucky with fare code on previous flights

the DXB business lounge looks a bit more tired each time, some turkish people were trying to get in and not having much luck, they seemed pretty miffed

had a soda and a pain au chocolate then did a few emails, tried two of the power sockets along under the windows but they were loose and dead, too many wrong plugs have been forced into them i think

left the lounge early and went and bought a gold bangle for mrs sungod, shhhh, do not let on!

no x-ray at the gate, instead random checks, so no queue, boarding was on time and quick

had a couple of sparkling wines to settle in

once boarding was complete they announced 181 pax and EC with bags of room, but please don't move seats until after takeoff, in retrospect i should have stayed in EC and tried to bag a row of four to lay down in

that 181 made me think... UC was almost full, load check before had 7 free and i could hear a few upgrades being done at checkin (sob) so maybe one or two empty, PE had just one free, call it 80 pax, so there're 185 EC seats for about 100 pax

i've had the same impression on other flights, i guess the multiple EK 380s on the route is hitting EC bookings hard, but as there's no PE on EK and their business class is expensive vs UC, these are now the busy seats on VS flights

it's not a great load factor, but maybe the premium bookings keep it viable? hope so as i've never liked flying EK

no delays on take off

had a white wine, cc was handing out bags of pretzels, but sour cream flavour, ugh, asked i there was something else and cc got me some crisps instead

also asked to buy a couple of the mini-bubbly bottles, they were put in the chiller, cc said i could pay later when duty free came round

started a film (grand budapest hotel)

meal time...

started first bubbly, menu...

starter - salad (bland even with the dressing, croutons would have helped)
main - beef ragout (good, yum)/red thai chicken curry/veg lasagne
pud - passion fruit rice pud (not too sweet, nice sharp compote on the side)
cheese and crackers, mini brie, ok but i'm not a brie fan

finished film, finished bubbly

donned eyeshades and ear plugs to try and sleep, but couldn't get comfy, again the lumbar support on the seat was broken and the leg room not enough to stretch, so just semi-dozed and had a stretch/walk every so often

flight was running ahead of schedule about 40 minutes i think, which was great news

about 90 minutes out the afternoon tea was served...

sandwich - beef (not good)/cheese
cake - ye olde fruit cake (a bit dry)

got held up by atc, we did three loops, then went for landing, just a short taxi, staggered off and walked fast to try and loosen up my legs

queues not too bad at passport control, went for the human touch as the e-gates were backed up, bag was already on the carousel as i reached it, but missed the heathrow express by two minutes, kicked myself as i had a fasttrack voucher in my bag, home

realised that although this time the cc didn't come and say "hello" or "free bubbly for AU", they never did charge me for the two mini bubbly bottles :)
#887582 by mrsw
09 Nov 2014, 18:31
Thank you for the TR - I'm flying out on VS400 this Fri and will be coming back on the VS401 10 days later (on corporate agent EC tickets), so again read your TR with interest.

I have also seen light loads on this route previously - which does make me worry about the long term viability of this route, given the recent changes. I guess the slot times aren't as attractive for TATL routes compared to some others, but I do hope that the loads pick up a bit more over the winter what with the VH crowds.

Who is online

Users browsing this forum: No registered users and 2 guests

Itinerary Calendar