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#113244 by Littlejohn
21 Apr 2006, 13:12
It's also very dependant on loadings. If PE is overbooked, and UC happens to be light then you could get a good deal. If the flight is generally open though (or worse UC is tight), why would they want to do any discount?

Coming back from PVG one time I was pretty sure Y was overbooked, and UC empty. I had a S ticket. I was offered an upgrade at checkin for £200 IIRC. I politely declined, and sure enough the Op Up was bought through to me just before the flight as I waited in the lounge [y]. If I had not been gold at the time I think I may well have lumpped put the money though.
#113248 by JAT74L
21 Apr 2006, 13:19
I paid £450 at check in from a VH PE ticket to Upper in Barbados. 1 out of our party of 4 will be on a rock bottom N class fare from PVG in May and I'm wondering how much it will cost him to join the rest of us in Upper if he feels the urge! [B)]

Regards

John
#113260 by Monkey
21 Apr 2006, 13:46
Not a question for me but my parents. They were flying MCO today and did Twilight they asked if there was room in UC today and were told there were 4 seats when they asked how much they might be. They were told at least 3K and they would need to go to the ticket desk at 5am if they even wanted to try. (No op up!) They are Silver FC members.
#113297 by RichardMannion
21 Apr 2006, 15:25
I've not done this for a while, but typical figures to do a paid upgrade on day of deaprture is:

199 for a Economy to PE Upgrade for East Coast (inc MCO and MIA) and Carib, and 399 for West Coast and other routes

599 for upgrade from Economy to Upper on East Coast and Carib, and 799 for other routes.

Thanks,
Richard
#113301 by Monkey
21 Apr 2006, 15:35
So Check in staff were helpful as usual then! I think the attitude stinks it wasnt as if they were asking for something for nothing!
#113304 by preiffer
21 Apr 2006, 15:40
It's been £199 Y>W from LGW-LAS on quite a few occasions.
#113308 by Monkey
21 Apr 2006, 15:48
Thanks for all the input and approx costings everyone very helpful as usual.
#113312 by RichardMannion
21 Apr 2006, 15:57
Originally posted by Monkey
So Check in staff were helpful as usual then! I think the attitude stinks it wasnt as if they were asking for something for nothing!


TBH, the staff at LGW are on the whole outsourced (GroundStar), and I was so not impressed when I was there last year doing Twilight check-in for my parents. They were rude, and thought they had the upper hand, much to their downfall in the end.

Thanks,
Richard
#113320 by Monkey
21 Apr 2006, 16:18
Didn't know that. Is that the same with the ticket desk? So a complaint to VS is not going to do much then. They were apalling with me too in March and Last year come to think of it.
#113347 by RichardMannion
21 Apr 2006, 17:38
Originally posted by Monkey
Didn't know that. Is that the same with the ticket desk? So a complaint to VS is not going to do much then. They were apalling with me too in March and Last year come to think of it.


I seem to recall ticket desk is VS staff, but then I have had soem interesting disccusions with them before over the price of tickets and fare classes.

They work on behalf of VS, so if you wish to complain, then you are free to do so! I know I did after the rude Twilight episode.

Thanks,
Richard
#113368 by p17blo
21 Apr 2006, 19:01
I recently posted that I had heard the upgrade price mentioned at Downtown Disney check-in. You can do a search for it, but I remember it seemed like a good deal, which you may wish to tell your folks about for the return leg

Paul
#113650 by manymiles
22 Apr 2006, 21:03
I tried to pay the difference between M and L last week and then upgrade with miles to PE at LAX and they refused saying they could not do it anymore. I have done any number of cash/miles combinations before so this surprised me.
#113696 by buns
23 Apr 2006, 00:12
Originally posted by RichardMannion

TBH, the staff at LGW are on the whole outsourced (GroundStar), and I was so not impressed when I was there last year doing Twilight check-in for my parents. They were rude, and thought they had the upper hand, much to their downfall in the end.

Thanks,
Richard


I would have loved to have been there[oo][oo][oo]

buns
#113711 by Monkey
23 Apr 2006, 11:23
IMHO I just think certain staff can't be bothered. When we flew back last monday we asked and were told NO just no no explanation just a downright NO.

We are ATOL agents and sell plenty of VS seats but get no benefits and it seems not even any courtesy at check in. (Rant over!)

They may well do the Downtown check in as they will be in mco on business. I'll pass it on.
#113725 by RichardMannion
23 Apr 2006, 14:29
Originally posted by buns4vs
Originally posted by RichardMannion

TBH, the staff at LGW are on the whole outsourced (GroundStar), and I was so not impressed when I was there last year doing Twilight check-in for my parents. They were rude, and thought they had the upper hand, much to their downfall in the end.

Thanks,
Richard


I would have loved to have been there[oo][oo][oo]

buns


Its not a scene I would want to repeat, my parents were off to UVF for a well deserved break, and my mum hates issues like this as it gets the holiday off to a bad start. But it had to be done as the attitude and behaviour was outrageous. On the flipside, the real VS staff in the CH (and the station manager) made it better with their usual fabulous demeanour and brilliance in making customers feel special and at home.

Thanks,
Richard
Virgin Atlantic

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