Can anyone tell me what the average cost is to upgrade from PE to UC at check in.
It's also very dependant on loadings. If PE is overbooked, and UC happens to be light then you could get a good deal. If the flight is generally open though (or worse UC is tight), why would they want to do any discount?
Coming back from PVG one time I was pretty sure Y was overbooked, and UC empty. I had a S ticket. I was offered an upgrade at checkin for £200 IIRC. I politely declined, and sure enough the Op Up was bought through to me just before the flight as I waited in the lounge [y]. If I had not been gold at the time I think I may well have lumpped put the money though.
Coming back from PVG one time I was pretty sure Y was overbooked, and UC empty. I had a S ticket. I was offered an upgrade at checkin for £200 IIRC. I politely declined, and sure enough the Op Up was bought through to me just before the flight as I waited in the lounge [y]. If I had not been gold at the time I think I may well have lumpped put the money though.
Not a question for me but my parents. They were flying MCO today and did Twilight they asked if there was room in UC today and were told there were 4 seats when they asked how much they might be. They were told at least 3K and they would need to go to the ticket desk at 5am if they even wanted to try. (No op up!) They are Silver FC members.
I've not done this for a while, but typical figures to do a paid upgrade on day of deaprture is:
199 for a Economy to PE Upgrade for East Coast (inc MCO and MIA) and Carib, and 399 for West Coast and other routes
599 for upgrade from Economy to Upper on East Coast and Carib, and 799 for other routes.
Thanks,
Richard
199 for a Economy to PE Upgrade for East Coast (inc MCO and MIA) and Carib, and 399 for West Coast and other routes
599 for upgrade from Economy to Upper on East Coast and Carib, and 799 for other routes.
Thanks,
Richard
Originally posted by Monkey
So Check in staff were helpful as usual then! I think the attitude stinks it wasnt as if they were asking for something for nothing!
TBH, the staff at LGW are on the whole outsourced (GroundStar), and I was so not impressed when I was there last year doing Twilight check-in for my parents. They were rude, and thought they had the upper hand, much to their downfall in the end.
Thanks,
Richard
Originally posted by Monkey
Didn't know that. Is that the same with the ticket desk? So a complaint to VS is not going to do much then. They were apalling with me too in March and Last year come to think of it.
I seem to recall ticket desk is VS staff, but then I have had soem interesting disccusions with them before over the price of tickets and fare classes.
They work on behalf of VS, so if you wish to complain, then you are free to do so! I know I did after the rude Twilight episode.
Thanks,
Richard
Originally posted by RichardMannion
TBH, the staff at LGW are on the whole outsourced (GroundStar), and I was so not impressed when I was there last year doing Twilight check-in for my parents. They were rude, and thought they had the upper hand, much to their downfall in the end.
Thanks,
Richard
I would have loved to have been there[oo][oo][oo]
buns
IMHO I just think certain staff can't be bothered. When we flew back last monday we asked and were told NO just no no explanation just a downright NO.
We are ATOL agents and sell plenty of VS seats but get no benefits and it seems not even any courtesy at check in. (Rant over!)
They may well do the Downtown check in as they will be in mco on business. I'll pass it on.
We are ATOL agents and sell plenty of VS seats but get no benefits and it seems not even any courtesy at check in. (Rant over!)
They may well do the Downtown check in as they will be in mco on business. I'll pass it on.
Originally posted by buns4vsOriginally posted by RichardMannion
TBH, the staff at LGW are on the whole outsourced (GroundStar), and I was so not impressed when I was there last year doing Twilight check-in for my parents. They were rude, and thought they had the upper hand, much to their downfall in the end.
Thanks,
Richard
I would have loved to have been there[oo][oo][oo]
buns
Its not a scene I would want to repeat, my parents were off to UVF for a well deserved break, and my mum hates issues like this as it gets the holiday off to a bad start. But it had to be done as the attitude and behaviour was outrageous. On the flipside, the real VS staff in the CH (and the station manager) made it better with their usual fabulous demeanour and brilliance in making customers feel special and at home.
Thanks,
Richard
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