Good price for the Venetian, I would rock and roll on that one.
Originally posted by infrequentflyer
The worst experience (sorry scrooge[:I]) was the Stratosphere, I booked a suite and paid more for a room than I had spent before, the room was OK but not spectacular and we got a view of the car park, partly my fault for not asking for a room with a view but after a 12 hour flight in economy my brain was mush. Being a low stakes gambler I donÕt expect to be treated like royalty however a couple of dealers were really quite rude in the way they dealt with me. Having said that I loved the Roxy CafŽ and the rides at the top of the tower, so it wasnÕt all bad.
I am sorry to hear that, in regards to the room, I have a personal hate of rooms overlooking parking lot's, however with the way some hotels are designed out here there isn't a whole lot that can bedone to avoid them.
As I said a little while back, the casino has just gone through a major refurb, the room's are next with some fingers crossed big changes coming to the suites.
In regards to the rude dealer(s)...Did you speak to anyone about this?
At any casino the front line staff have it beaten into them not to be rude and if they have a problem call a suit, it is part of our job.Now dealers etc are human beings and every now and again they will snap back at a lovely guest, it happens at every casino, not just mine, but we do try to limit it.
If you have a problem with a member of staff being rude in any dept. ask for the manager, have a quick word with them, they will talk with the staff member and give them some "advice", if it is a staff member that is known to have a problem there are other courses of action that can be taken.
In the end everyone that works in a casino is in the customer service job, as such we all (meaning every casino employee at every casino in town) tries to make your stay memorable in a good way.