I have already reserved particular seats online for a forthcoming flight, but myself and girlfriend are not seated together as these two seats were the only ones left on the upper deck (MAN-MCO) when I booked. (I mistakenly thought that PE was was fully booked, and VS do not provide the seat plan until you pay for the flights).
The seat map on the VS website now says that I cannot change them until check-in. My girfriend has a fear of flying and we need to sit together, otherwise she will not fly.
Given the fact that we are booked to sit apart, can this be changed via the online check-in 24 hours before departure. I realise that a percentage of seats are held back for check-in allocation, but will the system allow me to change them for us to be seated together.
I did try to get this information from Customer Services, but they said they could not do anything until check-in, but did not say whether that was via online chech-in, or at the airport.
The CS lady also suggected that I contact Special Assistance for my girlfriend`s fear of flying. What can they assist with? Free valium???[^]
The seat map on the VS website now says that I cannot change them until check-in. My girfriend has a fear of flying and we need to sit together, otherwise she will not fly.
Given the fact that we are booked to sit apart, can this be changed via the online check-in 24 hours before departure. I realise that a percentage of seats are held back for check-in allocation, but will the system allow me to change them for us to be seated together.
I did try to get this information from Customer Services, but they said they could not do anything until check-in, but did not say whether that was via online chech-in, or at the airport.
The CS lady also suggected that I contact Special Assistance for my girlfriend`s fear of flying. What can they assist with? Free valium???[^]