For all non-Virgin travel topics, with subforums for popular common themes.
#254138 by honey lamb
18 Apr 2008, 13:04
Last Wednesday the Aer Lingus website threw up a glitch whereby it was offering business class seats at 5 a pop! Although it was early in the morning about 100 people booked but later that day Aer Lingus cancelled the reservations. This led to a huge hue and cry on national radio with many citing the Aer Lingus website which stated 'Availability or price is not guaranteed until you receive a booking confirmation'. As all of these people had received the said confirmation and argued they had a legally binding contract. Today Aer Lingus reversed its decision and has reinstated its passengers for their flights - albeit in economy.

And no, I'm not one of the lucky ones.
#441377 by willd
18 Apr 2008, 20:15
There have been lots of cases of simular things happening, for example Argos selling 40 inch Plasma TVs for something like £10.

Most UK retailers now have a clause put into the T+C's which now cover them from this after a few businesses got caught out. In the UK there has been talk of people challenging the T+C's under the Unfair Contract Terms Act, although off the top of my head, I dont think this has happened.

What shocks me is that Aer Lingus didn't have a simular clause in their T+C's. I guess even though they are flying Y they are only flying for Û5, which is pretty good (well it will be until FR start TATL ops [:D]).
#441392 by Scrooge
18 Apr 2008, 21:56
I love Ryanair's response to thing link
#441400 by andrew.m.wright
19 Apr 2008, 06:47
Originally posted by Scrooge
I love Ryanair's response to thing link


Um that will be the same Ryanair that are currently being investigated by the UK authorities for continually breaching UK advertising rules!

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