This is the main V-Flyer Forum for general discussion of everything related to flying with Virgin-branded travel companies.
#256730 by ukcobra
28 Oct 2008, 23:59
I got a very prompt response from the Air Passenger Refund email account.

I was told Payments will start in November, and on a rolling basis, so first come first served i would imagine.

In the email it also says that 90 days interest will be added to the payment.

So I expect those of you who jumped on this straight away should expect something in Nov or Dec.

Mark
#698377 by Darren Wheeler
29 Oct 2008, 00:16
Excellent. I'll keep an eye on the bank account. Nice to iclude the 90 days interest too.

[y]
#698390 by ukcobra
29 Oct 2008, 02:54
Please refer to the Official Website. https://www.airpassengerrefund.co.uk/

It depends on when you flew and with which airline.
#712367 by mitchja
14 Apr 2009, 13:32
Sorry to dig up this old post (there was also another discussion about this which I can't find now) but there's been a recent update (finally):

quote:10/04/2009 -
The appeals to the Settlements have been voluntarily dismissed by Order of the Court dated 1 April 2009. The processing of payments for approved claims will now begin with first refund payments to be sent out in May 2009.

So payments should start arriving in May [y]

Regards
#712369 by Darren Wheeler
14 Apr 2009, 13:38
About time too. Now, what about the interest that it has been quietly accruing?
#712375 by locutus
14 Apr 2009, 14:10
hmm, I've moved since registering and the web site isn't recognising my refund reference either. [:?]
#712376 by Darren Wheeler
14 Apr 2009, 14:18
quote:Originally posted by RichardMannion
At what interest rate? [:D]


Touch

.5% on 73,531,076 ain't small change....
#712384 by mcuth
14 Apr 2009, 17:09
quote:Originally posted by mitchja
Sorry to dig up this old post (there was also another discussion about this which I can't find now) but there's been a recent update (finally):

quote:10/04/2009 -
The appeals to the Settlements have been voluntarily dismissed by Order of the Court dated 1 April 2009. The processing of payments for approved claims will now begin with first refund payments to be sent out in May 2009.

So payments should start arriving in May [y]

Hurrah! I shall greatly look forward to receiving my massive cheque [^]

Or rather, I'll look forward to being able to afford another couple of pints down the pub.....[:I]

[:o)]

Cheers
Michael
#712386 by RichardMannion
14 Apr 2009, 17:27
quote:Originally posted by mcuth

Or rather, I'll look forward to being able to afford another couple of pints down the pub.....[:I]



Like many things, I am sure they will taste even better knowing that someone else has paid for them [y] (though in a round-about fashion, you did already pay for them years ago....).
#712387 by Guest
14 Apr 2009, 17:40
quote:Originally posted by mcuth
[

Hurrah! I shall greatly look forward to receiving my massive cheque [^]

Or rather, I'll look forward to being able to afford another couple of pints down the pub.....[:I]

[:o)]

Cheers
Michael




As much as that ?[:?]

I was thinking that with all the flights I had taken over that period for personal flying in FIRST and J I may be able to afford, and only just, a bag of pork scratchings and maybe a pint of RichardMannions favourite tipple i.e diet coke (my local being in Islington means that I wuld have to be VERY LUCKY to receive enough rebate to afford a pint of my pub tipple (wifebeater) [:w])

Hackneyguy [:D]
#712776 by Trev2283
19 Apr 2009, 12:52
Hi all

I registered my claim for a passenger refund back in February 2008. Having not paid to much attention to this matter since then, I stumbled across an old link to the air passenger refund web site. I have entered my detail and reference numbers for both my wife and I, but unfortunately the system informs me that my details can be matched. Anyone got any ideas what I should do? Has anyone else experienced this kind of thing?

Cheers [y]

Trev
#712795 by mcuth
19 Apr 2009, 17:05
quote:Originally posted by RichardMannion
Like many things, I am sure they will taste even better knowing that someone else has paid for them [y] (though in a round-about fashion, you did already pay for them years ago....).


Mmmm, free beer [y]


But you're right, it's only my own money back - though I think there's one trip that work paid for (in the days when I used to travel to proper places for business *sigh*)

quote:Originally posted by hackneyguy
As much as that ?[:?]

I was thinking that with all the flights I had taken over that period for personal flying in FIRST and J I may be able to afford, and only just, a bag of pork scratchings and maybe a pint of RichardMannions favourite tipple i.e diet coke (my local being in Islington means that I wuld have to be VERY LUCKY to receive enough rebate to afford a pint of my pub tipple (wifebeater) [:w])

LOL - I reckon at 2.70 a pint in my local for Old Speckled Hen, I should at least get my Tuesday poker night intake paid for...

Cheers
Michael
#712796 by locutus
19 Apr 2009, 17:23
quote:Originally posted by Trev2283
Hi all

I registered my claim for a passenger refund back in February 2008. Having not paid to much attention to this matter since then, I stumbled across an old link to the air passenger refund web site. I have entered my detail and reference numbers for both my wife and I, but unfortunately the system informs me that my details can be matched. Anyone got any ideas what I should do? Has anyone else experienced this kind of thing?

Trev, I had the same problem, as I needed to change my address and the site didn't recognise my reference number.. I emailed them and they replied with:

quote:The reference number that you provided indicates that you registered to be sent a copy of the Claim Form, and have not filed the Claim Form necessary to receive a refund. The claim form was not available until 1 July 2008. Passengers who went on-line prior to that date could not file a claim but instead received a 'Confirmation Number' designed to confirm that a claims packet was sent to you.

You must submit an official Claim Form in order for us to process a refund request. After you file a Claim Form on-line, you will receive a 'Claim Reference Number' that begins with an '800.'


HTH
#712798 by RichardMannion
19 Apr 2009, 17:42
Sure does, I was sat there this morning thinking 'I don't recall been asked for my bank details'. Over an hour later I've finally worked out how many flights I need to claim for (logging in to FC accoutn and looking at the full statement), and submitted claims for me, my friend and my family. Now have a series of claim reference nubmers beginning 800 as stated above.
#712809 by ade99
19 Apr 2009, 18:54
Does anyone know what the email adress that confirmed the completion of form was so that I can search on outlook?
#712812 by locutus
19 Apr 2009, 19:00
quote:Originally posted by ade99
Does anyone know what the email adress that confirmed the completion of form was so that I can search on outlook?


Try [email protected] however I don't think it did send an email confirmation. It certainly didn't when I submitted a claim last week.
#712819 by Tim
19 Apr 2009, 19:52
email is as locutus said....

I got an email confirmation with referance number when submitting details electronically
#717073 by mcuth
05 Jun 2009, 15:54
quote:Originally posted by mitchja
quote:10/04/2009 -
The appeals to the Settlements have been voluntarily dismissed by Order of the Court dated 1 April 2009. The processing of payments for approved claims will now begin with first refund payments to be sent out in May 2009.

So payments should start arriving in May [y]

Seems like their timeframe was a little optimistic, from https://www.airpassengerrefund.co.uk/Reminders.aspx

quote:01/06/2009 -
The processing of payments for approved claims is in process -- first refund payments to be sent out beginning 5 June 2009.

Cheers
Michael
#717084 by ukcobra
05 Jun 2009, 16:34
They must have changed that this week, as I checked last week and it was still saying May. I checked all 3 of my claims, and they are all recognised on their system, as I submitted mine so late, I am not expecting anything for quite some time.
#717328 by icarus2009
07 Jun 2009, 19:34
..... quote:01/06/2009 -
The processing of payments for approved claims is in process -- first refund payments to be sent out beginning 5 June 2009.
Cheers
Michael
Harrumpf! I'll believe it when it happens.
However, when someone does receive a payment, please tell us.
#717369 by kensteve
08 Jun 2009, 09:57
Got my cheque this morning 9.23 WOW[:D]
#717372 by preiffer
08 Jun 2009, 10:16
For what sort of flight(s), kensteve?
#717376 by kensteve
08 Jun 2009, 10:37
the payment is for 8 return flights from UK to NYC or UVF 4 on BA and 4 on Virgin works out at 1.15 a flight Ken [:(!]
Virgin Atlantic

Who is online

Users browsing this forum: No registered users and 191 guests

Itinerary Calendar