This is a Trip Report from the Upper Class cabin
Ground Staff
Food & Drink
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Our hotel had provided a complimentary limo to take us to JFK, the traffic was abysmal, well it was 15:30 on a Wednesday afternoon. Luckily our driver knew some back streets and all of a sudden we were at an airport. I was startled as hadn't seen or heard a plane till we were driving up the ramp to the terminal. A porter immediately saw I was in desperate need for help and he duly obliged, $10 well spent. UC check in had 3 desks but all occupied, so a short wait, but we get called over to the PE desk as that becomes free first. A quick check to make sure our seats are next to each other after the staggered seats on the outbound. The porter takes the bags to the drop and check-in is quickly over and done.
The lounge was very busy. We couldn't find 2 seats together as it was that packed plus a number of people had spread themselves widely with bags and coats. Wandered around twice, eventually a kind gent moved his coat from the chair opposite him so I could swivel it around and we could have 2 seats together. Ordered the mushroom risotto cake, whilst Ms Carter did some shopping and I caught up with some internet. Service was truly awful, brought the wrong food 3 times, they seemed desperate to give me some meat platter. In fact by the time it did turn up, Ms Carter had returned from her shopping trip, the cake was more like an undercooked mush on the plate. Given the time it took to order, Ms Carter ordered a burger anticipating a long wait, so in the meantime goes off to check her emails. The burger turns up within 5minutes, luckily was so hot by time Ms Carter returns 10minutes later its still warm. By now the lounge was emptying as various flights were departing.
We boarded on time. This time I could explain to her what we mean by 'going left.' Sleep suits were offered for those who wanted, i always pack my own, as dinner and breakfast choices were made. decided it would be an alcohol free flight for me as wanted to sleep since would be heading straight into the office, ok we'd just got engaged, one glass of champagne has to be had. must've dropped off whilst we taxied as didn't seem to take long to get airborne. Had ordered the chicken, which was ok, whilst watching Night at the Museum 2, then turned in for the flight. Was woken with my cereal just before landing which like the outbound was ahead of schedule, once again in hindsight no basket was taken around on the flight. The flight itself was almost a non-event, having slept for most of it, so could say there was nothing negative to report
As we await immigration, I wondered if flying UC allowed us to use fast track re-entry to the UK. Wasn't in any hurry as such so the 10min wait wasn't the end of the world. Our bags, all 4 of them, were pretty much the first ones on the carousel. Off to the revivals lounge, Ms Carter was offered a manicure, would only have to wait 20min, I said I would have my shower whilst she had breakfast then when I was back, she would go and I could make a few calls and have breakfast number 2. Refreshed hopped onto the Heathrow Express and off to work.
