Virgin Holidays

I had to cancel my Virgin Holiday for this summer =( but have re booked for next year =D

When I cancelled the holiday, I got an email and a voucher type code to use for a discount off next booking.

"I have, however, also issued a ‘Re-book Discount Voucher’ to the value of your original deposits which may be used against a Virgin Package Holiday booked before 16.05.2012, subject to new deposits and an admin fee of £35 per person, payable at the time of booking."

Does this mean the booking needs to be made before 16.05.2012 or the holiday itself needs to be taken before the 16.05.2012?

[Neil]

Sounds to me like it just needs to be booked before the 16.05.2012, but I guess only VH could clarify 100% for you.

[honey lamb]

Most vouchers are of the "booked before" variety but it's no harm to check

I'm suprised they actually give you a voucher when you cancel, most companies just take the deposit as non-refundable.

Also, seems a very reasonable amount of time to re-book!

I have had the rebook voucher code, its valid as long as you book another holiday before the expiry date

I'm suprised they actually give you a voucher when you cancel, most companies just take the deposit as non-refundable.

Also, seems a very reasonable amount of time to re-book!

If I have to cancel my VH, I always ask for a Rebook code.