This is the main V-Flyer Forum for general discussion of everything related to flying with Virgin-branded travel companies.
#838651 by catsilversword
22 Feb 2013, 19:35
The last several times I've logged in to my v-flyer account, it's brought up a message telling me my details can't be validated - but on re-inputting my password, I then get into my account. Anyone else experiencing this? The first time, I just assumed I'd made a typo, but as it's happening every time, I don't think this is the case.

Or maybe it's yet another gremlin...
#838658 by tontybear
22 Feb 2013, 20:15
I just assumed you meant the main VS site when I saw the headline !

Not come across this myself but have you tried clearing your cache, cookies and history and starting again?
#838661 by tontybear
22 Feb 2013, 20:28
I'd also check your stored passwords in case that's become corrupted or you've managed to create more than one for v-flyer and one is incorect.
#838860 by sunny23uk
25 Feb 2013, 09:37
I've found that the new website only accepts the first 8 characters of your password, unlike the old website, which accepts longer passwords.

Strange decision to limit the number of characters from one version to the other, especially without telling your customers. Then again, they probably don't even know about it!
Virgin Atlantic

Who is online

Users browsing this forum: Google [Bot] and 163 guests

Itinerary Calendar