Hi
I prefer *cough* Hull Trains - newer & cleaner rolling stock, faster journey time (the 1850 from Kings Cross gets into Grantham at 1950

), free wi-fi even in economy sorry standard class, and it is generally cheaper than East Coast. But I will admit they do have limited routes and timings - they just work well for my journey to head office.
I was delayed in the storms a couple of weeks ago on a Virgin train from Euston to Manchester when the winds bought down a tree onto the power cable. Even though the carriages were old, the staff were fantastic - frequently updating us, giving out tea, coffee, sandwiches, & cold drinks, and proactively encouraging us to claim the compensation - even collecting all the forms at the end in one go. I received my £ 150 vouchers last week and used them for my next three journeys.
ScoobySu