Mr DL has been diverted to SIngapore on his QR flight from CWL to CBR due to a “ technical issue“ with the plane which was a brand new A350( he’d been home for a very brief period due to my stepfather dying) . He has now been told that he will need to stay overnight in Singapore and that he will be flown on tomorrow back to Canberra ( presumably on the same QR aircraft) . QR have refused to re- book him onto another flight ( Singapore have a flight that leaves in 6 hours) .He had a long layover in Doha so is exhausted and just wants to get back to his Australian domicile.
What are his options?
Will this qualify for EU 261 ?
He’s travelling in economy and has no status with QR ( Virgin wanted stupid sums of money to get him back to the UK as a bereavement fare despite him being Au) .
I’d be really grateful for any help.
Thanks,
DL
What are his options?
Will this qualify for EU 261 ?
He’s travelling in economy and has no status with QR ( Virgin wanted stupid sums of money to get him back to the UK as a bereavement fare despite him being Au) .
I’d be really grateful for any help.
Thanks,
DL
Last edited by DragonLady on 17 Nov 2019, 23:28, edited 1 time in total.