matt.hibb wrote:ColOrd wrote:Could always phone up and re-book it under a new reference number if the base fares you're after are still available!
Is that possible without forfeiting my deposit?
Well here's a little nugget that nobody has mentioned yet.
I called up to try and re-book. The agent said it was possible, given the current changes/cancellation policy. However they stated that I would NOT receive 10% off the new booking as an AU Flying Club member. I thought they might be being a sneaky in trying to get me to stay put with the existing booking. So I hung up, checked the VS website and low and behold, the 10% VH discount is no longer listed as a benefit as an AU member. I also clicked the links in the extra benefits email and read it thoroughly this time. It does mention the discount is no more as of Nov 9th.
The 10% discount was actually 1 of the main benefits of AU to me. I already collect more than enough miles and tier points via regular flying and the credit card.