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#830067 by MoJoJo
12 Nov 2012, 14:02
Have just spent a while on the phone with one of the lovely ladies at FC going through all the different options to get me the best price to fly to Havana next March in PE and return in UC. Just wanted to share a good experience that has result in the flight costing me £780 plus 30,000 miles. I am very happy! :D
#833950 by buns
05 Jan 2013, 06:30
Good result y)

We can all recite frustrating encounters we have had with Call Centres (not just VS) so I know how good you feel when such an encounter results in not only getting a good deal but also positively looking forward to doing business again - so well done VS y) y)

buns
#834130 by LovingGold
07 Jan 2013, 14:09
I have to echo the thanks for the FC team.
If you get the right person (consistency again!!) they will go out of their way to try anything they can to assist.

Just having a member of that team getting you a result has me hankering to book my next flight!!!

Way to go FC team I say.

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